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Description
Swan Retail's Furniture Retail System (FRS) is a comprehensive, web-based retail management solution tailored for businesses in the furniture, flooring, bed & mattress, and appliance sectors. The system streamlines the entire retail process, covering everything from order placement to generating purchase orders, managing inventory, overseeing warehousing, and scheduling deliveries. Notable features include a mobile app for sales conducted both in-store and offsite, an order management system that records essential customer and product information while indicating delivery implications, and real-time inventory monitoring enhanced by optional barcode scanning. Additionally, it offers customer service functionalities such as detailed contact logs and complete purchase records, as well as an integrated ecommerce solution that connects online and physical store operations through a unified database. The system also provides advanced warehousing capabilities, including goods reception, bay management, transfers between locations, and processing returns. Furthermore, FRS facilitates delivery planning by displaying details such as items, weight, delivery drops, and cubic measurements, complete with visual capacity indicators, along with tools to manage multiple orders grouped in containers, ensuring efficient logistics and customer satisfaction.
Description
Since 1989, EDGE Technologies has been creating computer systems tailored for retailers. Our primary focus is on the enhancement, distribution, and support of our leading product, Profit Premier. We are committed to continual improvement of our systems by integrating the latest technologies and advancements in retail. Our offerings include a PC/LAN-based solution for individual stores and a RealTime hosted system suitable for both single and multiple store operations. For those managing multiple locations, RealTime presents numerous benefits, as it allows each store to access real-time data on inventory levels, customer charge balances, gift cards, loyalty points, and reports. Authorized personnel can conveniently log into their systems from any location with internet access, including their homes. RealTime streamlines processes such as backup, updates, and support, enhancing overall efficiency. With just an internet connection and a simple login application, users can easily connect and gain authorization, ensuring seamless access from various locations, including mobile devices. This flexibility enables retailers to manage their operations effectively and respond promptly to business needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$500 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Swan Retail
Founded
2004
Country
United Kingdom
Website
www.swanretail.co.uk/furniture-retail-system/
Vendor Details
Company Name
Edge Technologies
Website
www.profit-plus.com
Product Features
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce