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Description
Freight Hound is an advanced web-based tool designed for professionals that utilizes images and a refined database to provide comprehensive access to all OS&D freight available at each dock within your system. When shortages occur, they are addressed promptly and effectively, often while customers remain on the line. The platform simplifies the retrieval process through an instant keyword search feature. It evaluates all instances of over-freight in your network, delivering the most relevant results accompanied by images and thorough descriptions. Employees can quickly locate misplaced freight using straightforward keyword searches, enhancing efficiency even during live customer interactions. Additionally, more detailed search functionalities allow staff to fine-tune their queries by various parameters such as time frame, category, identification numbers, and details related to the origin trailer. For example, an OS&D clerk may easily search for all overfreight recorded within the last five days from any trailer that came from Chicago, streamlining the management of freight logistics. This capability ensures that operations run smoothly and that customer satisfaction remains high.
Description
Complete the declaration by providing as many specifics as possible, including the location where the item was lost, the category it belongs to, and a detailed description, to assist the algorithm in swiftly identifying it. Once your identity is verified, you will receive instructions on how to retrieve the item or arrange for its delivery. Be sure to include the reference number provided to you. A sophisticated matching algorithm is designed to facilitate quick identification of items in the database without the need for extensive searching. Troov effectively consolidates all lost and found items reported by its community, both in France and internationally. Its user-friendly interface allows you to easily locate and manage your recent reports in just a few clicks, streamlining the process from reporting a loss to receiving the item. This innovative service redefines a typically stressful situation for your customers into an enjoyable experience, thereby enhancing their loyalty to your brand and fostering positive customer relationships. The seamless integration into your software ensures that both convenience and security are prioritized throughout the process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Freight Hound
Website
www.freighthound.com
Vendor Details
Company Name
Troov
Country
France
Website
troov.com/en/
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
Product Features
Lost and Found
Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management
