Fredhopper Reviews

Fredhopper

4.0 out of 5 stars

Average Ratings 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Fredhopper is an enterprise-grade AI product discovery engine built to help retailers and fashion brands elevate their digital commerce performance. As a Crownpeak solution, it blends powerful AI capabilities with merchandiser control, allowing brands to curate experiences while automation handles complexity at scale. The platform enhances online shopping through intent-driven AI search, advanced recommendation engines, and intelligent merchandising tools that adapt to global and local market dynamics. Retailers using Fredhopper report significant improvements in conversion rates, average order value, and operational efficiency. Its personalization technology delivers tailored shopping journeys across channels, transforming browsers into loyal customers. With a Shopify Marketplace app and enterprise integrations, Fredhopper brings advanced product discovery capabilities to modern storefronts without friction. Designed for brands expanding internationally, it supports localized experiences while maintaining brand identity and strategic objectives.

Description

TRIMS is a comprehensive cloud retail management system that simplifies complex retail workflows through automation and real-time visibility. The platform integrates all key retail operations—including inventory management, EPOS, warehouse logistics, CRM, reporting, and fulfillment—into a single, easy-to-use system. Its modular suite includes tools such as TRIMS Backoffice, CYGNUS Till System, WMS, PickStation, CRM, Vision BI, and Mobile App, giving retailers flexibility to customize their setup. TRIMS enhances operational accuracy by centralizing stock movements, sales data, and customer insights across stores and eCommerce channels. Retailers benefit from seamless integration with third-party platforms like Shopify, Visualsoft, WooCommerce, Farfetch, ChannelAdvisor, and Xero, ensuring synchronized product and financial data. The cloud infrastructure enables real-time updates across multiple locations, empowering teams to make informed business decisions faster. TRIMS is designed to reduce manual processes, minimize errors, and enable data-driven retail performance. With its modern architecture and scalable design, TRIMS equips retailers with the agility needed to stay competitive in today’s omnichannel market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChannelAdvisor No 
Comestri Yes 
FirstSpirit CMS Yes 
Shopify No 
eStar Yes 

Integrations

ChannelAdvisor Yes 
Comestri No 
FirstSpirit CMS No 
Shopify Yes 
eStar No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rezolve Ai

Founded

2016

Country

United Kingdom

Website

www.crownpeak.com/fredhopper/

Vendor Details

Company Name

Swan Retail

Country

United Kingdom

Website

www.swanretail.co.uk/trims/

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce No 

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