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Description
FranConnect, a cloud-native Franchise Management SaaS Platform, provides all your departments, including sales, finance, support, and marketing, a single view of your franchise company.
FranConnect's powerful cloud platform is able to help you grow, scale, and optimize your business, no matter if you are an emerging franchise or a more established brand.
Over 800 brands around the world have relied on FranConnect for their sales, operations, and marketing backbones for nearly 20 years. FranConnect is used by nine of the Top 10 Fastest Growing Franchise Businesses by Franchise Times to drive growth, increase profitability, and streamline operations. FranConnect customers come from all industries, sizes, and growth phases. They grow 44% faster than the wider franchising market.
Description
Franexis serves as a comprehensive multi-tenant operations platform tailored specifically for franchise systems focused on field operations. By providing franchisors with a unified view across all locations, it offers features such as network dashboards, key performance indicators, forecast analytics, and version-controlled royalty rules that incorporate automatic accrual and statements. Additionally, it includes compliance programs like a contract repository, document requirements, audits, and corrective action tracking alongside brand-standard catalogs and pricing lists. Franchisee locations are equipped with essential tools to manage daily operations, including a CRM for lead intake (featuring insurance FNOL capture), the capability to generate quotes with branded PDFs, and a dispatch board paired with field service management. They can also create work orders with labor timers and checklists, manage drying logs, track inventory and equipment through barcode scanning and custody documentation, and handle invoicing and royalty statements seamlessly. Field technicians benefit from a mobile app that enables them to update job status, utilize timers, and provide photo documentation, all while maintaining functionality in low-signal areas. Each franchisee's data is securely isolated at the database level, complemented by six predefined user roles and time-based one-time password multi-factor authentication for enhanced security. This robust platform not only streamlines operations but also fosters a collaborative environment among franchisees and franchisors, driving overall success in franchise management.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
AnswerConnect
Yes
AnswerForce
Yes
Boomi
Yes
Call Sumo
Yes
Gmail
Yes
Microsoft Outlook
Yes
Text Request
Yes
Textellent
Yes
World Manager
Yes
Integrations
AnswerConnect
No
AnswerForce
No
Boomi
No
Call Sumo
No
Gmail
No
Microsoft Outlook
No
Text Request
No
Textellent
No
World Manager
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Contact vendor (quote)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FranConnect
Founded
2004
Country
United States
Website
www.franconnect.com
Vendor Details
Company Name
TetraCore
Country
United States
Website
franexis.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Franchise Management
Appointment Scheduling
No
Automatic Re-ordering
Yes
CRM
No
Commission Management
Yes
Construction Tracker
Yes
Contract Management & Signature
No
Franchise Intranet
Yes
Job Scheduling
Yes
LMS / Training
No
Marketing
No
Onboarding
No
Online Store
Yes
Reputation Management
No
Website Manager
Yes
Product Features
Franchise Management
Appointment Scheduling
No
Automatic Re-ordering
No
CRM
No
Commission Management
No
Construction Tracker
No
Contract Management & Signature
No
Franchise Intranet
No
Job Scheduling
No
LMS / Training
No
Marketing
No
Onboarding
No
Online Store
No
Reputation Management
No
Website Manager
No
