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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Flutch serves as a robust platform for automating workflows and managing AI agents, enabling users to design, set up, implement, and oversee tailored AI agents across various channels such as web chat, WhatsApp, Telegram, email, and CRM systems, all while providing real-time insights into performance, cost transparency, and quality control to facilitate the automation of essential business processes with quantifiable results. It effectively caters to diverse applications including lead qualification, scheduling meetings, providing customer support, managing appointment bookings, and processing service requests, by allowing agents to operate under predefined rules and seamlessly integrating with various systems like Salesforce, HubSpot, Shopify, calendars, and payment gateways to carry out tasks autonomously. The platform’s intuitive dashboard offers live tracking of conversion rates, costs associated with specific goals, conversation records, and quality assessment metrics, while its continuous auditing and testing capabilities are designed to identify regressions, uphold quality standards, and enhance agent performance through A/B testing and acceptance evaluations. With Flutch, businesses can ensure that their automation processes are not only efficient but also aligned with their strategic objectives. This combination of features positions Flutch as a crucial tool for organizations looking to leverage AI for operational excellence.

Description

Harnessing award-winning AI reasoning and contextual knowledge, the eGain Sales Advisor™ transforms all sales representatives into top performers by delivering in-the-moment conversational and procedural guidance. This innovative tool allows agents to engage with customers by identifying their needs through dialogue, rather than inundating them with excessive product details. Additionally, the benefits of this solution can be amplified by integrating it into self-service options. When implemented for customer self-service, it mimics the conversational support that a live agent would provide, ensuring a seamless experience. Furthermore, the system enhances the follow-up coaching and nurturing process through the use of virtual assistants, messaging, notifications, and comprehensive analytics—all consolidated on a single platform. This cohesive approach not only facilitates closing sales but also cultivates long-term relationships, ultimately increasing customer loyalty and maximizing revenue potential. By embracing such technology, organizations can significantly elevate the quality of their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Calendly
Facebook Messenger
Google Calendar
HubSpot CRM
Instagram
Lunni
Microsoft Dynamics 365
Microsoft Outlook
Notion
Salesforce
Shopify
Telegram
WhatsApp
WooCommerce

Integrations

Calendly
Facebook Messenger
Google Calendar
HubSpot CRM
Instagram
Lunni
Microsoft Dynamics 365
Microsoft Outlook
Notion
Salesforce
Shopify
Telegram
WhatsApp
WooCommerce

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Flutch

Country

United States

Website

flutch.ai/

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/sales-advisor/

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