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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fletch has earned the title of The Cybersecurity Answer Engine due to its ability to provide immediate responses to your urgent inquiries without any data integration hassle. Its AI engine takes on the difficult task of consolidating diverse information from your SaaS and security tools, allowing you to focus solely on making decisions. With Fletch, there's no need for tedious data management, complex query languages, or upkeep of dashboards; you receive straightforward answers articulated in clear language that anyone can grasp. This level of accessibility empowers users to act swiftly and efficiently in the fast-paced world of cybersecurity.

Description

Online shopping experiences often reach their highest volume late at night, and plumbing issues can arise at any moment. Enhance your customer service by providing round-the-clock automated responses to incoming calls. Your customers deserve immediate assistance, allowing them to find solutions and schedule appointments whenever necessary. By focusing on your business’s core strengths, you can leverage that focus for growth. IsOn24 acts as your efficient assistant, ensuring that your customers receive timely responses because even the most powerful heroes need reliable support. It efficiently manages incoming calls, placing them in a queue according to the order they were received. During the wait, callers are entertained with your custom messages and music. You have the flexibility to respond to calls from virtually anywhere, using any phone, or simply by accessing the IsOn24 app on your tablet or computer to manage waiting calls. This seamless integration not only improves customer satisfaction but also allows you to maintain a strong connection with your clients at all hours.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Google Calendar
Indent
Jobber
Microsoft Outlook
Zapier

Integrations

Axis LMS
Google Calendar
Indent
Jobber
Microsoft Outlook
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fletch

Founded

2019

Country

United States

Website

fletch.ai/

Vendor Details

Company Name

IsOn24

Founded

2014

Country

United States

Website

www.ison24.com

Product Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Product Features

Alternatives

Alternatives

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