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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FleetFlow is a comprehensive software solution designed for the management of fleet and dispatch operations in sectors such as taxi services, non-emergency medical transport, shuttles, school transport, and various passenger services. The platform features a web-based dashboard alongside dedicated applications for both drivers and passengers, facilitating the management of bookings and trip logistics effectively. Dispatchers have the capability to monitor vehicles and ongoing trips in real-time on a live map, allowing them to assign rides, track status updates, and coordinate across multiple branches seamlessly. Users can opt for manual dispatching while larger fleets benefit from automated driver assignment features. The tools available for drivers enhance their experience by providing support for assigned rides, navigation assistance, and real-time status updates, while passengers can utilize the app to request rides, receive fare estimates, make payments, and access trip updates. Furthermore, FleetFlow also oversees the management of vehicle and driver records, payment processing, invoicing, and operational reporting. The system integrates smoothly with location services from Google Maps, payment processing through Stripe, and SMS notifications via Twilio. Pricing plans are determined by the size of the fleet and may offer options for customized branding on apps and advanced analytics features for deeper insights. This all-in-one solution aims to streamline operations and enhance the efficiency of transportation service providers.

Description

XDS empowers your operations team to efficiently manage calls, dispatch vehicles, oversee your fleet, access trip histories and statistics, generate comprehensive reports, and monitor clients, all with just a single click. With permission-based access to system features, you can maintain rigorous control over your operations at all times. Meanwhile, the XDM software enables drivers to receive job information directly on their pagers or wireless email devices, facilitating seamless communication of fare details from dispatchers to drivers without the risk of other drivers overhearing the information through voice radio, thereby preventing job scooping. Furthermore, the XDM software can be tailored to include specific details in the messages sent to drivers, provided that the character count does not exceed the SMS limits set by each carrier, ensuring efficient and secure communication. This level of customization enhances operational efficiency and reduces the likelihood of miscommunication.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Maps Yes 
NilRead No 
SQL Server No 
Stripe Yes 
Twilio Yes 

Integrations

Google Maps No 
NilRead Yes 
SQL Server Yes 
Stripe No 
Twilio No 

Pricing Details

$50/month
Basic is $50/month for up to 15 vehicles. Standard is $80/month for up to 30 vehicles; Premium is $120/month for up to 60 vehicles. Additional vehicles and enterprise plans cost more. Setup fees are waived, and onboarding is included. Standard and Premium annual billing discounts are 20% and 25%, respectively. Subscriptions include a 14-day money-back guarantee.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hyvikk Solutions

Founded

2014

Country

India

Website

fleetflow.hyvikk.com

Vendor Details

Company Name

Mobile Knowledge

Country

Canada

Website

mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/

Product Features

Fleet Management

Dispatch Management No 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Taxi Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking Yes 

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