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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Flax is an innovative AI solution designed specifically for skilled nursing facilities, aimed at transforming cumbersome paperwork into a source of revenue by streamlining essential tasks from referral processing to appeals management. By automating labor-intensive paperwork, Flax enables nursing teams to focus on crucial areas such as admissions, intake, and billing, ultimately enhancing efficiency. In the admissions phase, Flax quickly analyzes referrals and evaluates them based on facility-specific criteria, allowing teams to swiftly identify suitable candidates while avoiding those who do not meet financial or clinical standards. The system efficiently extracts information from various portals, highlights key patient details, and enables admissions personnel to react to referrals within minutes. During the intake process, Flax automatically fills out the MDS form by utilizing patient referrals and existing clinical documentation, extracting critical PDPM-related data to allow nurses to dedicate more time to patient care rather than paperwork. As a result, skilled nursing facilities can enhance their operational effectiveness and improve patient outcomes significantly.

Description

ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Eldermark
MatrixCare
PointClickCare

Integrations

Eldermark
MatrixCare
PointClickCare

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Flax

Founded

2025

Country

United States

Website

www.flax.ai/

Vendor Details

Company Name

ServiceTrac

Founded

1996

Country

United States

Website

servicetrac.com

Product Features

Product Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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Comm-Trac

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SHP for Skilled Nursing Reviews

SHP for Skilled Nursing

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pac-IQ

Direct Supply
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NAPA TRACS

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