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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ArcGIS Yes 
ArcGIS CityEngine Yes 
FireInspection360 Yes 
GeoComm Yes 
RapidSOS No 
Streamline Yes 
Tyler Public Safety Insights Yes 

Integrations

ArcGIS No 
ArcGIS CityEngine No 
FireInspection360 No 
GeoComm No 
RapidSOS Yes 
Streamline No 
Tyler Public Safety Insights No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

First Due

Founded

2016

Country

United States

Website

www.firstdue.com

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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