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Average Ratings 0 Ratings
Description
Conversational AI Designed for: Financial Institutions. Tailored conversational AI for the banking sector, providing efficient customer service solutions right from the start. Discover how banking and credit union clients are realizing chatbot success. Amidst the buzz surrounding chatbots, we will explore how actual banks and credit unions utilize Finn AI’s specialized chatbots that are finely tuned for the financial industry. These conversational AI chatbots, specifically crafted for banks and credit unions, empower financial entities to enhance their customer service. Finn AI serves as an intelligent chatbot that enables banks and credit unions to automate processes and expand self-service capabilities effortlessly. Acting as the frontline for customer interactions, it minimizes wait times and alleviates the burden on call centers, ensuring round-the-clock service availability while assisting mid-sized banks in providing advanced digital solutions necessary to thrive in the competitive landscape. Finn AI is offered as a fully managed service, encompassing software, operational management, and continuously evolving AI knowledge sourced from a network of financial institutions. This comprehensive approach ensures that banks and credit unions remain at the forefront of customer service innovation.
Description
We hold the conviction that all financial institutions, no matter their scale, should have access to top-tier technology to effectively serve their local communities. Our IT services are specifically tailored for community banks and credit unions, focusing on compliance to keep them informed about the latest advancements in technology, emerging security threats, changes in regulations, and FFIEC standards. According to our sentiment survey, the primary concerns expressed by community banks and credit unions revolve around exams and audits, cyber threats, business continuity strategies, and disaster recovery plans. Learn how five financial institutions tackled the challenges encountered by their Information Security Officers through the implementation of a Virtual ISO service (VISO). In our informative white paper, "Discover How 5 Financial Institutions Are Overcoming Challenges Faced by the ISO," we delve deep into these solutions. Take action today and #BeCyberSmart. As part of our initiative for National Cybersecurity Awareness Month (NCSAM), we are pleased to provide a selection of our most sought-after resources aimed at supporting community banks and credit unions in enhancing their cybersecurity measures.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Finn AI
Founded
2014
Country
Canada
Website
www.finn.ai
Vendor Details
Company Name
Safe Systems
Country
United States
Website
www.safesystems.com
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
No
Virtual Assistant
Yes
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
Product Features
Vendor Management
Audit Management
No
Contact Management
No
Customer Database
No
Self Service Portal
No
Supplier Master Data
No
Transaction History
No
Vendor Maintained Profiles
No
Vendor Managed Inventory
No
Vendor Performance Rating
No
Vendor Qualification Tracking
No