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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Finicity's open platform for banking makes it easy to connect your customers' financial information to your app or service. Finicity's open platform banking platform is being used worldwide by some of the most innovative and large organizations to provide better financial experiences for their customers. Your experience is dependent on data quality. Our data has been battle tested in the most demanding markets. You can easily code to endpoints and test data, and connect to Finicity’s open banking platform to access the best API coverage for banks, credit unions and payroll providers. Access to the data you need to power products is easy with our suite of APIs.

Description

Conversational AI Designed for: Financial Institutions. Tailored conversational AI for the banking sector, providing efficient customer service solutions right from the start. Discover how banking and credit union clients are realizing chatbot success. Amidst the buzz surrounding chatbots, we will explore how actual banks and credit unions utilize Finn AI’s specialized chatbots that are finely tuned for the financial industry. These conversational AI chatbots, specifically crafted for banks and credit unions, empower financial entities to enhance their customer service. Finn AI serves as an intelligent chatbot that enables banks and credit unions to automate processes and expand self-service capabilities effortlessly. Acting as the frontline for customer interactions, it minimizes wait times and alleviates the burden on call centers, ensuring round-the-clock service availability while assisting mid-sized banks in providing advanced digital solutions necessary to thrive in the competitive landscape. Finn AI is offered as a fully managed service, encompassing software, operational management, and continuously evolving AI knowledge sourced from a network of financial institutions. This comprehensive approach ensures that banks and credit unions remain at the forefront of customer service innovation.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BeSmartee Yes 
Blend Yes 
DATABASICS Time & Expense Yes 
Dwolla Yes 
Gravity Software Yes 
LoanPro Yes 
Meld Yes 
MeridianLink Opening Yes 
Monarch Money Yes 
OpenTransact Yes 
Sila Yes 
SimpleNexus Mortgage Platform Yes 
Synctera Yes 
Volly Yes 
WhenThen Yes 

Integrations

BeSmartee No 
Blend No 
DATABASICS Time & Expense No 
Dwolla No 
Gravity Software No 
LoanPro No 
Meld No 
MeridianLink Opening No 
Monarch Money No 
OpenTransact No 
Sila No 
SimpleNexus Mortgage Platform No 
Synctera No 
Volly No 
WhenThen No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mastercard

Country

United States

Website

www.finicity.com

Vendor Details

Company Name

Finn AI

Founded

2014

Country

Canada

Website

www.finn.ai

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development No 

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management Yes 
Credit Union No 
Investment Banking Yes 
Multi-Branch Yes 
Online Banking Yes 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring Yes 

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis No 
Virtual Assistant Yes 

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

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