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Description
Finastra Loan IQ Simplified Servicing is an innovative online solution integrated into the Loan IQ platform, aimed at enhancing the efficiency and automation of servicing bilateral and small to medium-sized enterprise (SME) loan portfolios through a cohesive, contemporary interface. This system harmonizes the complete capabilities of Loan IQ with a more straightforward user experience, eliminating redundant processing steps and minimizing operational difficulties, which empowers financial institutions to oversee their entire loan portfolio seamlessly from a single platform. By offering intuitive workflows, task automation, and an exception-based processing approach, it caters to high-volume lending operations, thereby boosting efficiency, scalability, and uniformity across various business sectors. Furthermore, it provides lenders with the ability to merge different loan types and processes into one centralized system, which decreases dependence on disjointed technologies, cuts down integration expenses, and enhances data accuracy and transparency. Overall, this solution represents a significant advancement in loan servicing for financial institutions looking to optimize their operations.
Description
Totality is an advanced loan management platform designed to enhance lending processes through comprehensive automation, informed decision-making, and a cohesive user interface. By streamlining essential portfolio tasks such as customer interaction, contract management, loan assessments, funding, collections, and marketing initiatives, it significantly minimizes the reliance on manual labor. Users benefit from a sleek, modern dashboard that facilitates the entire loan lifecycle on a single, continuously updating screen, effectively consolidating communication options—whether voice, email, or text—alongside pertinent customer information. The system provides real-time tracking of key performance indicators and customizable mobile alerts, ensuring operators can swiftly respond to changing performance metrics. Additionally, Totality seamlessly integrates with various systems and offers flexible customization, while its licensing model incorporates software updates and dedicated support hours, ensuring there are no hidden costs. With these features, Totality empowers lending professionals to work more efficiently and adapt quickly to evolving market demands.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Authorize.Net
No
Chirp 3
No
Cobrowse.io
No
DecisionLogic
No
EDGE
No
Flinks
No
Google Analytics
No
HappyFox
No
LendAPI
No
Mailgun
No
Integrations
Authorize.Net
Yes
Chirp 3
Yes
Cobrowse.io
Yes
DecisionLogic
Yes
EDGE
Yes
Flinks
Yes
Google Analytics
Yes
HappyFox
Yes
LendAPI
Yes
Mailgun
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Finastra
Founded
2017
Country
United Kingdom
Website
www.finastra.com/lending/solutions/loan-iq
Vendor Details
Company Name
Totality
Founded
2021
Country
United States
Website
totalitylms.com
Product Features
Commercial Loan
Asset Management
No
Audit Trail
No
Complex Debt Structures
No
Dashboard
No
Document Management
No
Exposure Management
No
Lead Management
No
Pipeline Management
No
Risk Management
No
Trend Analysis
No
Loan Origination
Amortization Schedule
No
Audit Trail
No
Closing Documents
No
Compliance Management
No
Customer Database
No
Digital Signature
No
Document Management
No
Fee Management
No
Loan Processing
No
Online Application
No
Loan Servicing
Accounting Management
No
Amortization Schedule
No
Application Management
No
Auto Loans
No
Automatic Funds Distribution
No
Business Loans
No
Collateral Tracking
No
Collections Management
No
Compliance Management
No
Construction Loans
No
Customer Database
No
Fee Management
No
Investor Management
No
Loan Processing
No
Student Loans
No
Mortgage and Loans
Amortization Schedule
No
Client Database
No
Closing Documents
No
Commercial Mortgages
No
Contact Management
No
Credit Reporting
No
Customer Statements
No
Document Management
No
Electronic Applications
No
Government Loans
No
Loan Origination
No
Loan Servicing
No
Pipeline Management
No
Pre-Qualification
No
Refinance Management
No
Residential Mortgages
No
