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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FinSILK is an advanced digital lending software ecosystem that seamlessly integrates AI to facilitate comprehensive lending operations for non-banking financial companies (NBFCs), microfinance institutions (MFIs), and fintech lenders. This platform effectively manages the entire loan lifecycle, encompassing aspects such as customer onboarding, loan origination, collections, recovery, analytics, compliance, and workforce empowerment, all within one cohesive system. By consolidating various operational tools into a unified data and workflow framework, FinSILK enhances visibility, control, and scalability, moving beyond the limitations of isolated applications. In essence, FinSILK functions as an all-encompassing digital lending environment that weaves together operational workflows, data analytics, AI-driven automation, and workforce support into a singular solution. Lending institutions aiming for greater efficiency, enhanced visibility, and structured growth can benefit from this platform while ensuring they remain compliant with regulatory standards and maintain strong operational oversight. Additionally, FinSILK positions organizations to adapt swiftly to market changes, thereby driving innovation and fostering sustainable growth in the lending sector.

Description

Murphi serves as a comprehensive messaging and customer communication solution tailored for financial institutions such as banks, insurers, brokerages, and lenders. By allowing employees to interact with clients via WhatsApp through accessible workspaces on both web and mobile platforms, it enhances customer engagement while facilitating shared inboxes and team groups for efficient sales and support operations. This platform consolidates conversation histories and audit trails, implements user access and permission levels, and allows administrators to swiftly revoke access for departing team members while securely deleting cached data. Furthermore, it boasts features like reporting, analytics, conversation routing, search functionalities, and workflows to streamline processes related to customer onboarding, servicing, claims handling, lending, and investment communications. With options for either cloud or on-premises storage, Murphi is ideally suited for organizations looking to establish a more controlled and auditable approach to customer messaging. Its robust capabilities ensure that financial services providers can maintain compliance and enhance operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SmartInfoLogiks

Founded

2013

Country

India

Website

www.smartinfologiks.com

Vendor Details

Company Name

murphi.in

Founded

2021

Country

India

Website

murphi.in

Product Features

Financial Services

Analytics No 
Branch Optimization No 
Channel Management No 
Compliance Management No 
Customer Engagement No 
Performance Management No 
Risk Management No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Financial Services

Analytics No 
Branch Optimization No 
Channel Management No 
Compliance Management No 
Customer Engagement No 
Performance Management No 
Risk Management No 

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