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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance the efficiency of your field service operations with Fieldman's user-friendly and adaptable software designed for technicians. This versatile platform empowers your organization to effectively oversee various assets, manage inventory, and coordinate technicians, resources, and field contractors seamlessly. With Fieldman, you can extend the lifespan of all your assets, streamline appointment scheduling, automate the dispatch of work orders, and collect crucial field data, even in regions lacking Internet connectivity. Begin with a manageable field service project and gradually scale up at a pace that suits your organization’s needs. Understanding the importance of scalability in infrastructure projects, Fieldman simplifies the management of numerous daily appointments, addressing challenges such as customer no-shows with ease. It also facilitates the handling of projects of any magnitude, optimizes routing, and ensures data collection in offline areas. Additionally, you can plan and create job orders across various departments, while the mobile app allows for easy documentation in the field and the flexibility to adjust objectives based on performance metrics. Ultimately, Fieldman provides a comprehensive solution to meet the diverse demands of your field service operations.

Description

Agentforce Field Service is a comprehensive, agent-first platform built to modernize field operations and workforce management. It enables companies to orchestrate everything from break-fix repairs to inspections and proactive maintenance with intelligence and speed. By unifying customer records, asset data, and service history, teams gain full visibility into every job and interaction. AI-driven scheduling automates appointment coordination, dynamically adjusting to disruptions while keeping customers informed. The mobile experience is designed for real-world conditions, offering offline functionality, rapid data sync, and customizable workflows for technicians. Dispatchers can efficiently assign work based on skills, availability, and geography using advanced optimization tools. Predictive asset management capabilities help organizations anticipate failures and schedule service before downtime occurs. Operations dashboards powered by analytics provide real-time KPIs and conversational insights for smarter decision-making. Visual Remote Assistant reduces unnecessary truck rolls by connecting customers to experts through live video guidance. Together, these capabilities empower businesses to increase efficiency, reduce operational costs, and deliver seamless, proactive service experiences at scale.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Real-Time CDP
Amazon Web Services (AWS)
Augmentir
AutoCAD
Fin
Flosum
GE ADMS
Gmail
GovQA
Leica GeoMoS
Metazoa Monarch
Microsoft Azure
Munis
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
Zapier

Integrations

Adobe Real-Time CDP
Amazon Web Services (AWS)
Augmentir
AutoCAD
Fin
Flosum
GE ADMS
Gmail
GovQA
Leica GeoMoS
Metazoa Monarch
Microsoft Azure
Munis
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
Zapier

Pricing Details

$79 per month
Free Trial
Free Version

Pricing Details

$75.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fieldman

Country

United States

Website

fieldman.co

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/service/field-service-management/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Alternatives

Alternatives

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