Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the efficiency of your field service operations with Fieldman's user-friendly and adaptable software designed for technicians. This versatile platform empowers your organization to effectively oversee various assets, manage inventory, and coordinate technicians, resources, and field contractors seamlessly. With Fieldman, you can extend the lifespan of all your assets, streamline appointment scheduling, automate the dispatch of work orders, and collect crucial field data, even in regions lacking Internet connectivity. Begin with a manageable field service project and gradually scale up at a pace that suits your organization’s needs. Understanding the importance of scalability in infrastructure projects, Fieldman simplifies the management of numerous daily appointments, addressing challenges such as customer no-shows with ease. It also facilitates the handling of projects of any magnitude, optimizes routing, and ensures data collection in offline areas. Additionally, you can plan and create job orders across various departments, while the mobile app allows for easy documentation in the field and the flexibility to adjust objectives based on performance metrics. Ultimately, Fieldman provides a comprehensive solution to meet the diverse demands of your field service operations.
Description
Agentforce Field Service is a comprehensive, agent-first platform built to modernize field operations and workforce management. It enables companies to orchestrate everything from break-fix repairs to inspections and proactive maintenance with intelligence and speed. By unifying customer records, asset data, and service history, teams gain full visibility into every job and interaction. AI-driven scheduling automates appointment coordination, dynamically adjusting to disruptions while keeping customers informed. The mobile experience is designed for real-world conditions, offering offline functionality, rapid data sync, and customizable workflows for technicians. Dispatchers can efficiently assign work based on skills, availability, and geography using advanced optimization tools. Predictive asset management capabilities help organizations anticipate failures and schedule service before downtime occurs. Operations dashboards powered by analytics provide real-time KPIs and conversational insights for smarter decision-making. Visual Remote Assistant reduces unnecessary truck rolls by connecting customers to experts through live video guidance. Together, these capabilities empower businesses to increase efficiency, reduce operational costs, and deliver seamless, proactive service experiences at scale.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Real-Time CDP
No
Amazon Web Services (AWS)
Yes
Atlas
No
Augmentir
No
AutoCAD
Yes
Collate
No
Fin
No
Flosum
No
GE ADMS
Yes
Gmail
Yes
Integrations
Adobe Real-Time CDP
Yes
Amazon Web Services (AWS)
No
Atlas
Yes
Augmentir
Yes
AutoCAD
No
Collate
Yes
Fin
Yes
Flosum
Yes
GE ADMS
No
Gmail
No
Pricing Details
$79 per month
Free Trial
No
Free Version
No
Pricing Details
$75.00 per user per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fieldman
Country
United States
Website
fieldman.co
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/service/field-service-management/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
No
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes