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support

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Description

FieldEx is an innovative cloud-based solution designed for field service management and computerized maintenance management, tailored for organizations that need to coordinate tasks across various locations. This platform enables teams to efficiently schedule both preventive and reactive work, dispatch technicians, generate work orders, conduct inspections, and monitor the status of equipment, assets, parts, and job progress. Field staff can conveniently receive their assignments via mobile applications, allowing them to update their work status and document service details directly from the field. Meanwhile, managers benefit from the ability to strategically plan resources and maintain comprehensive service records across multiple sites. The system is versatile and supports a range of operations, including facilities maintenance, HVAC and commercial equipment repair, industrial maintenance, equipment installation, and multi-trade field operations. By connecting office planning with on-site execution, FieldEx employs configurable workflows that cater to various job types, effectively assisting organizations in transitioning from paper forms and disorganized records to a cohesive operational system. Ultimately, this integration fosters seamless communication and enhances overall productivity for field teams.

Description

You can manage your field service with 10+ tools Wello Solutions centralizes all your field service activities and allows you to control them in real-time. You can map your customers and their equipment in one place. Organize customers and equipment across multiple locations and service agreements. Exit spreadsheets! Centralize. All equipment information for your customers is instantly accessible. Good work orders preparation is key to good field service. All in one solution, from request to completion. You can ensure that everyone knows what to do, when to do it, and where to find the right parts. You can master your planning in minutes and not hours. Follow up in real-time without having to call. Get more from your available capacity. Customers will be impressed by punctual service. Customers will be impressed by punctual service over and over again.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calendly Yes 
Google Calendar Yes 
JD Edwards EnterpriseOne No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Business Central No 
Microsoft Power BI Yes 
SAP Business One No 
Stackreaction No 
Xero Yes 
Zapier No 

Integrations

Calendly No 
Google Calendar No 
JD Edwards EnterpriseOne Yes 
Microsoft 365 No 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Power BI No 
SAP Business One Yes 
Stackreaction Yes 
Xero No 
Zapier Yes 

Pricing Details

$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Trial Yes 
Free Version No 

Pricing Details

€22/month/user
Fast adoption. Faster impact.
Empowеring numеrous businеssеs for daily succеss. Unifying opеrations on onе platform to work bеttеr togеthеr for еffortlеss fiеld sеrvicе managеmеnt.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fieldex Pte. Ltd.

Founded

2018

Country

Singapore

Website

www.fieldex.com

Vendor Details

Company Name

Wello Solutions

Founded

1996

Country

Belgium

Website

wello.solutions

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling Yes 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling Yes 
Meeting Room Booking Yes 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing Yes 
Real-time Scheduling Yes 
Reservations Yes 
Resource Scheduling Yes 
Room Booking Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses Yes 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

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