Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FieldEx is an innovative cloud-based solution designed for field service management and computerized maintenance management, tailored for organizations that need to coordinate tasks across various locations. This platform enables teams to efficiently schedule both preventive and reactive work, dispatch technicians, generate work orders, conduct inspections, and monitor the status of equipment, assets, parts, and job progress. Field staff can conveniently receive their assignments via mobile applications, allowing them to update their work status and document service details directly from the field. Meanwhile, managers benefit from the ability to strategically plan resources and maintain comprehensive service records across multiple sites. The system is versatile and supports a range of operations, including facilities maintenance, HVAC and commercial equipment repair, industrial maintenance, equipment installation, and multi-trade field operations. By connecting office planning with on-site execution, FieldEx employs configurable workflows that cater to various job types, effectively assisting organizations in transitioning from paper forms and disorganized records to a cohesive operational system. Ultimately, this integration fosters seamless communication and enhances overall productivity for field teams.
Description
ServCraft is a cloud-based solution designed specifically for managing jobs and field services in installation, repair, and maintenance sectors. This software consolidates customer inquiries, quotations, scheduling, job tickets, technician updates, inventory management, and invoicing into a unified platform accessible by both office personnel and field teams. Users can generate quotes and invoices, assign tasks to technicians, and utilize forms, checklists, and images on job cards, while also capturing customer approvals and recording additional work via the mobile app, even when offline, before syncing the data later. The system offers features for job costing, visibility of stock in vans and branches, customer portals, online payment options, and accounting integrations with platforms like Sage One, Xero, and QuickBooks Online. Teams are able to oversee workflows and manage user permissions through both the web-based application and mobile interfaces. ServCraft caters to various trades including plumbing, electrical, security, solar energy, HVAC, and other installation and maintenance services, ensuring that a wide range of industries can benefit from its comprehensive functionalities. Overall, ServCraft enhances operational efficiency and communication between different teams, ultimately improving service delivery.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Xero
Yes
Calendly
Yes
Google Calendar
Yes
Microsoft 365
Yes
Microsoft Power BI
Yes
QuickBooks Online
No
Integrations
Xero
Yes
Calendly
No
Google Calendar
No
Microsoft 365
No
Microsoft Power BI
No
QuickBooks Online
Yes
Pricing Details
$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Trial
Yes
Free Version
No
Pricing Details
R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fieldex Pte. Ltd.
Founded
2018
Country
Singapore
Website
www.fieldex.com
Vendor Details
Company Name
ServCraft Africa
Founded
2016
Country
South Africa
Website
www.servcraft.co.za
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No