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Average Ratings 0 Ratings
Description
We develop repair and customer relationship management software with the same dedication that you show your clients, resulting in reliable and cost-effective solutions. Experience greater value with FastTrak® Auto Shop Management Systems, which are tailored to provide essential software at prices that fit your budget. Our system is designed to scale seamlessly from a single user to hundreds, accommodating both single and multiple locations, and is built with modularity in mind to ensure you only invest in what you truly need. Additionally, we offer one of the few wireless handheld devices in the market that enables you to take orders directly from the vehicle and update your FastTrak database in real-time. With FastTrak, you can count on us to keep pace with technological advancements and efficiency improvements. Our blog is also a valuable resource, filled with best practices aimed at boosting your profits. Plus, we offer the flexibility of no long-term contracts, allowing you to cancel anytime with just 30 days' notice. We strive to ensure that you are completely satisfied with your Auto Repair Shop and Tire Shop Management Software at all times, so you can focus on providing excellent service to your customers.
Description
Clients can utilize the docuTRAK portal to submit their requests and remain updated on their progress. It is essential to include instructions for each service type to effectively assist clients in their request submissions. Additionally, ensuring your staff is informed of current policies and procedures is crucial, allowing HR to oversee and support the acknowledgment of shared information among team members. Beyond merely recording actions within a workflow case, docuTRAK also offers a “snapshot view” of all documents associated with that case. Furthermore, supervisors have the ability to access the inboxes of their team members to monitor activities and reassign cases as necessary. The system also tracks consultation requests from any user, enhancing accountability. docuTRAK Online provides a robust business collaboration platform where all documents are stored in a centralized registry, facilitating various actions across different workflows. This interconnectedness not only streamlines processes but also fosters efficient communication within the organization.
API Access
Has API
API Access
Has API
Integrations
Android
Apple iOS
Chrome OS
Mozilla Firefox
PartsTech
Safari
Service-Intel
Integrations
Android
Apple iOS
Chrome OS
Mozilla Firefox
PartsTech
Safari
Service-Intel
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$500 per license
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Risoria
Founded
2001
Country
United States
Website
www.fasttrakauto.com
Vendor Details
Company Name
docuTRAK
Founded
1991
Country
Jordan
Website
www.docutrak.net
Product Features
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Product Features
Legal Document Management
Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control