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Description
Overseeing all essential processes entails the swift capturing and dispatching of reactive calls to the designated service provider, alongside the automated assignment of planned preventive maintenance tasks via print or email to both internal and external contractors. This system is accessible through Windows, Web, and Mobile applications. Additionally, it manages resources and expenses, which encompass labor, components, pricing schedules, and various other items. The incorporation of Business Intelligence tools enables thorough analysis to identify both effective and challenging areas within operations. Key functionalities include Asset Tracking, Work Invoicing, and Labour Management, among others, ensuring a comprehensive approach to operational efficiency.
Description
ICS Ops serves as an operational hub tailored for small to mid-sized enterprises that oversee parts, personnel, and equipment. By consolidating processes into one system, it eliminates the need for spreadsheets and ensures that the entire team remains aligned. Users can efficiently manage inventory across various locations, benefiting from real-time stock updates and alerts for reordering supplies. The platform also enables tracking of orders from initial quotes to final delivery, utilizing professional, branded documentation to enhance communication. Additionally, it facilitates job scheduling while incorporating labor tracking and timesheet functionalities. For manufacturing operations, ICS Ops offers comprehensive tools like work orders, bills of materials, and mechanisms for quality control. Equipment management is streamlined with features for maintenance scheduling, booking, and warranty tracking. Invoicing is simplified through automated numbering, the option for credit notes, and recurring billing capabilities. Every plan comes with an inclusive set of features, such as role-based access control, a complete audit trail, and support for multiple locations. Operating in a cloud-based environment with data centers located in the UK, it adheres to GDPR regulations. Designed specifically for distributors, engineering firms, field service businesses, and manufacturers, ICS Ops is a robust solution that fosters operational efficiency across various sectors. The platform’s versatility makes it an essential tool for businesses looking to enhance their operational workflows.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$940 one-time payment
Free Trial
Free Version
Pricing Details
$299/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FMDirect
Founded
2001
Country
United Kingdom
Website
www.fmdirect.co.uk
Vendor Details
Company Name
ICS Ops
Founded
2026
Country
United Kingdom
Website
ics-ops.com
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Product Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management
