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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AXLR8FastTrack has evolved over the course of eighteen years into a robust CRM utilized by both private and public sector entities across a wide range of applications, including Mortgage and Leasing broking in financial services, electronic messaging, information request tracking, and event management. The platform offers features such as sales force automation, helpdesk support, intelligent messaging, knowledge management, and professional services automation. By using AXLR8FastTrack, organizations can better align with the needs of their customers and prospects. This comprehensive tool streamlines sales and customer service processes, allowing users to dedicate more time to meaningful personal interactions with their customers, ultimately enhancing relationship-building efforts.

Description

Transform visitors into satisfied customers by streamlining communication through automation. Allow bots to take the initiative in engaging customers with tailored messages that cater to their context. Facilitate self-service options for optimal customer convenience and reduce support costs by utilizing knowledge base tutorials, comprehensive guides, advisory bots, and instant chat features. Ensure that every visitor has a pleasant experience that encourages them to return. Elevate customer interactions by employing engagement bots, a robust knowledge base, and real-time chat services. Accelerate the resolution of customer issues with a fully-equipped task management system while keeping everything organized and accessible for your team. Foster genuine collaboration in real-time as you automate interactions with your website visitors. Deliver content instantly to engage your audience effectively, promote your products through focused engagement strategies, and educate visitors about your offerings. Additionally, furnish your clients with content management solutions that bolster lead generation and enhance conversion rates through targeted interactions. This approach not only improves customer satisfaction but also drives business growth through effective engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blogely No 

Integrations

Blogely Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$11 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AXLR8

Founded

1993

Country

United Kingdom

Website

www.axlr8.com

Vendor Details

Company Name

StriveChat

Country

United States

Website

strivechat.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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