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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AXLR8FastTrack has evolved over the course of eighteen years into a robust CRM utilized by both private and public sector entities across a wide range of applications, including Mortgage and Leasing broking in financial services, electronic messaging, information request tracking, and event management. The platform offers features such as sales force automation, helpdesk support, intelligent messaging, knowledge management, and professional services automation. By using AXLR8FastTrack, organizations can better align with the needs of their customers and prospects. This comprehensive tool streamlines sales and customer service processes, allowing users to dedicate more time to meaningful personal interactions with their customers, ultimately enhancing relationship-building efforts.

Description

HaloCSM is an integrated customer management platform built to support sales, marketing, service, and customer relationship management from a single application. Rather than requiring organizations to purchase separate modules for different departments, HaloCSM combines pipelines, campaigns, ticketing, reporting, knowledge, portals, and automation in one environment. Sales teams can capture and score new leads, automatically route prospects, manage multiple pipelines, and generate weighted forecasts. Workflow automation can trigger tasks, approvals, and follow-ups as opportunities move through different stages of the sales process. Marketing and service teams can use the same customer record to view emails, campaign activity, deals, support tickets, and other interactions throughout the relationship. AI functionality is incorporated into the platform to assist with automation, productivity, and customer-facing workflows. Administrators can configure fields, pipelines, dashboards, and automations without depending heavily on outside consultants or custom development. HaloCSM also supports integrations with email, telephony, ERP, accounting, collaboration, and other business systems through APIs, webhooks, and native connections. Security, governance, multiple deployment options, audit capabilities, and compliance features make the platform suitable for organizations that need a scalable customer management system with broad operational coverage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Amazon Seller Central
AnyDesk
Autotask PSA
ChatGPT
ConnectWise Automate
Device42
Facebook Ads
Forethought
HaloITSM
Lansweeper
Mattermost
Microsoft Dynamics 365 Business Central
Microsoft Teams
QuickBooks Online
ServiceNow
Sherweb
Splunk Cloud Platform
Trustpilot
Twilio

Integrations

Active Directory
Amazon Seller Central
AnyDesk
Autotask PSA
ChatGPT
ConnectWise Automate
Device42
Facebook Ads
Forethought
HaloITSM
Lansweeper
Mattermost
Microsoft Dynamics 365 Business Central
Microsoft Teams
QuickBooks Online
ServiceNow
Sherweb
Splunk Cloud Platform
Trustpilot
Twilio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

£40 per user per month
All inclusive - no tiered options.
Price per user decreases as you grow
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AXLR8

Founded

1993

Country

United Kingdom

Website

www.axlr8.com

Vendor Details

Company Name

HaloCSM

Country

United Kingdom

Website

www.usehalo.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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