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Description
Engage consumers in your pipeline without presenting them with trigger products, while simultaneously evaluating product options through a soft inquiry credit report. This approach allows you to determine in advance whether a consumer meets the necessary credit criteria, ensuring that you only proceed with the application process when it makes sense to do so, thus saving time and resources in the long run. By utilizing merged credit reports, you gain access to a real-time snapshot of a borrower's credit history, presented in a user-friendly format. You can easily order reports from our secure website or through a variety of integrated loan origination (LOS) and point of sale (POS) systems. Furthermore, with a direct connection to Fannie Mae® and Freddie Mac®, Factual Data maintains and operates its own technology platform, which enhances our agility and responsiveness. Automating workflows by establishing your business rules can also streamline the consumer application process, introducing efficiency and consistency. This holistic approach not only enhances the consumer experience but also improves the overall effectiveness of your operations.
Description
Our innovative AI solution, enhanced by generative AI capabilities, revolutionizes the experiences of both customers and employees alike.
Freddy AI is custom-built and designed for effortless installation, preparing you to achieve business results that are genuinely transformative. Harness the capabilities of Freddy AI to provide tailored experiences, enhance efficiency, and enable swift innovation.
Bid farewell to slow resolutions and awkward interactions. With Freddy Self Service, you can intelligently automate support functions and increase deflections, leading to improved self-service and rapid responses for customers while allowing agents to focus on more complex tasks.
Optimize your workflow rather than overexert yourself. Freddy Copilot serves as your continuous AI partner, providing contextual insights and information, alleviating repetitive duties, and facilitating all interactions conversationally to elevate your team's overall productivity and effectiveness.
API Access
Has API
API Access
Has API
Integrations
ASTRAD DSP
Facebook Messenger
Freshworks Neo
LendingPad
Netomi
Partoo
Teamstack
WhatsApp
nCino Cloud Banking Platform
Integrations
ASTRAD DSP
Facebook Messenger
Freshworks Neo
LendingPad
Netomi
Partoo
Teamstack
WhatsApp
nCino Cloud Banking Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Factual Data
Founded
1948
Country
United States
Website
www.factualdata.com
Vendor Details
Company Name
Freshworks
Founded
2010
Country
United States
Website
www.freshworks.com/freddy-ai/
Product Features
Mortgage and Loans
Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
