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ease
features
design
support

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Description

FIESA is a sophisticated and intelligent field service automation platform that leverages Microsoft Dynamics 365 to optimize all dimensions of field operations. This software automates critical processes such as work order management, technician scheduling, dispatching, and facilitates immediate communication with customers. With more than 15 years of expertise in software development, FIESA significantly boosts workforce efficiency, minimizes operational expenses, and enhances service quality within the field service sector. It incorporates advanced features like AI and IoT-driven predictive maintenance, seamless integration with WhatsApp for quick technician updates, and accessibility across various devices including desktops, tablets, and smartphones. Among its capabilities are contract management, inventory tracking, detailed work order and asset oversight, along with robust analytics and reporting functionalities. FIESA is tailored specifically for technicians, ensuring they remain connected in the field, which not only improves service efficiency but also allows for dynamic workforce management in real-time. By harnessing these features, FIESA empowers organizations to deliver exceptional service and adapt quickly to changing operational needs.

Description

Yantr.ai offers comprehensive visibility by uniting personnel, data, and technology to facilitate intelligent execution, enhancing customer satisfaction while streamlining supply chain operational costs. Leverage the capabilities of AI and ML to create forecasting trends that take into account external influences such as weather, seasonality, and various other factors, ensuring that your field services maintain a proactive stance in both preparedness and response. Make strategic decisions based on insights powered by AI, and receive timely updates regarding maintenance timelines, changes in orders, technician training, and relocations. Effectively manage daily fluctuations in demand, prioritize urgent service requests, and optimize resource distribution effortlessly to achieve excellence in everyday field operations. This innovative solution provides real-time triage and manages unscheduled work orders by considering multiple dynamic factors and established business rules, making it essential for any forward-thinking organization. Additionally, it empowers teams to respond swiftly to unexpected challenges, thus enhancing overall operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365

Integrations

Microsoft Dynamics 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FIESA

Country

United States

Website

fiesa.app/

Vendor Details

Company Name

Tech Mahindra

Founded

1945

Country

India

Website

yantr.ai/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Product Features

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

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