Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FIESA is a sophisticated and intelligent field service automation platform that leverages Microsoft Dynamics 365 to optimize all dimensions of field operations. This software automates critical processes such as work order management, technician scheduling, dispatching, and facilitates immediate communication with customers. With more than 15 years of expertise in software development, FIESA significantly boosts workforce efficiency, minimizes operational expenses, and enhances service quality within the field service sector. It incorporates advanced features like AI and IoT-driven predictive maintenance, seamless integration with WhatsApp for quick technician updates, and accessibility across various devices including desktops, tablets, and smartphones. Among its capabilities are contract management, inventory tracking, detailed work order and asset oversight, along with robust analytics and reporting functionalities. FIESA is tailored specifically for technicians, ensuring they remain connected in the field, which not only improves service efficiency but also allows for dynamic workforce management in real-time. By harnessing these features, FIESA empowers organizations to deliver exceptional service and adapt quickly to changing operational needs.
Description
VigiaOT serves as a solution for the identification of operational technology (OT) assets and the management of vulnerabilities within industrial facilities. The Solo editions are designed to operate on technicians' laptops running Windows or macOS, employing read-only active scans to detect industrial devices while gathering information such as vendor names, models, firmware versions, protocols, and open ports. After identifying the devices, technicians can assess their findings, keep a detailed local inventory, categorize network exposure, and export these inventory details as needed. The Solo Analytics feature enhances this process by correlating the data with sources like the National Vulnerability Database (NVD), ENISA’s EU Vulnerability Database (EUVD), and the CISA Known Exploited Vulnerabilities (KEV) list, while also prioritizing the findings and providing a structured workflow for reviewing vulnerabilities. For larger deployments across multiple workstations, Site Analytics compiles inventories on an on-premises VIGIA-IOTBOX appliance, and optional modules can facilitate passive monitoring for devices that connect to IT networks, alongside AI-driven analysis of manufacturer advisories. This product is specifically designed for industrial operations and security teams focused on the protection of OT and IT networks within plant environments, ensuring a comprehensive approach to asset management and security. By integrating both active and passive monitoring capabilities, VigiaOT enhances the overall security framework of industrial operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft Dynamics 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€750
The free tier supports up to five devices with no time limit. A 30-day trial includes vulnerability analysis. Perpetual licenses start at €750. Solo Analytics requires an annual vulnerability-data subscription. Site Analytics is quoted annually per site; the appliance and optional modules are priced separately. Configuration prices vary.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FIESA
Country
United States
Website
fiesa.app/
Vendor Details
Company Name
Codebox Technology
Founded
2017
Country
Portugal
Website
vigiaot.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No