Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FIESA is a sophisticated and intelligent field service automation platform that leverages Microsoft Dynamics 365 to optimize all dimensions of field operations. This software automates critical processes such as work order management, technician scheduling, dispatching, and facilitates immediate communication with customers. With more than 15 years of expertise in software development, FIESA significantly boosts workforce efficiency, minimizes operational expenses, and enhances service quality within the field service sector. It incorporates advanced features like AI and IoT-driven predictive maintenance, seamless integration with WhatsApp for quick technician updates, and accessibility across various devices including desktops, tablets, and smartphones. Among its capabilities are contract management, inventory tracking, detailed work order and asset oversight, along with robust analytics and reporting functionalities. FIESA is tailored specifically for technicians, ensuring they remain connected in the field, which not only improves service efficiency but also allows for dynamic workforce management in real-time. By harnessing these features, FIESA empowers organizations to deliver exceptional service and adapt quickly to changing operational needs.

Description

VigiaOT serves as a solution for the identification of operational technology (OT) assets and the management of vulnerabilities within industrial facilities. The Solo editions are designed to operate on technicians' laptops running Windows or macOS, employing read-only active scans to detect industrial devices while gathering information such as vendor names, models, firmware versions, protocols, and open ports. After identifying the devices, technicians can assess their findings, keep a detailed local inventory, categorize network exposure, and export these inventory details as needed. The Solo Analytics feature enhances this process by correlating the data with sources like the National Vulnerability Database (NVD), ENISA’s EU Vulnerability Database (EUVD), and the CISA Known Exploited Vulnerabilities (KEV) list, while also prioritizing the findings and providing a structured workflow for reviewing vulnerabilities. For larger deployments across multiple workstations, Site Analytics compiles inventories on an on-premises VIGIA-IOTBOX appliance, and optional modules can facilitate passive monitoring for devices that connect to IT networks, alongside AI-driven analysis of manufacturer advisories. This product is specifically designed for industrial operations and security teams focused on the protection of OT and IT networks within plant environments, ensuring a comprehensive approach to asset management and security. By integrating both active and passive monitoring capabilities, VigiaOT enhances the overall security framework of industrial operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Microsoft Dynamics 365 Yes 

Integrations

Microsoft Dynamics 365 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€750
The free tier supports up to five devices with no time limit. A 30-day trial includes vulnerability analysis. Perpetual licenses start at €750. Solo Analytics requires an annual vulnerability-data subscription. Site Analytics is quoted annually per site; the appliance and optional modules are priced separately. Configuration prices vary.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FIESA

Country

United States

Website

fiesa.app/

Vendor Details

Company Name

Codebox Technology

Founded

2017

Country

Portugal

Website

vigiaot.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

Alternatives

ExpandIT  Reviews

ExpandIT

ExpandIT
OTbase Reviews

OTbase

Langner
ServiceWarrior Reviews

ServiceWarrior

DesertMicro
Waterfall Security Reviews

Waterfall Security

Waterfall Security Solutions Ltd.