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features
design
support

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Description

fcase is an integrated Fraud Orchestrator. This comprehensive approach to fraud management systems goes beyond simple, standalone detection into an enterprise-focused process. This holistic view of fraud data allows for standardising fraud case interactions, fraud operational processes and governance models. It also provides for performance and quality indicators to be normalised. Our next-generation technologies combine different data platforms and collect information from multiple fraud detection sources to manage fraudulent activities at an enterprise level with adaptive analytics. fcase covers all financial crime, risk compliance, and customer care systems. It centralises alerts and events to one enterprise-wide platform for all your fraud investigation reporting and compliance reporting needs. fcase consolidates multichannel fraud data, simplifies management, centralises data analytics, and significantly increases efficiency. To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com.

Description

To mitigate financial risks and protect their reputations, it is crucial for operators to combat fraud in real-time, especially concerning roaming and national-to-international calls. Many telecommunications providers have implemented various fraud prevention measures; however, the emergence of new technologies continues to unveil additional vulnerabilities. Adopting protective tools against these new attack vectors is often a slow process. As a result, operators are increasingly moving from traditional offline analysis to utilizing network enforcement capabilities that can halt fraudulent calls as they happen. CDR-based systems, which rely on successful call records, unfortunately overlook failed call attempts, limiting their effectiveness to a reactive stance. Consequently, operators are eager to proactively address fraudulent activities at all stages of the calling process. For instance, by tracking the number of call attempts to known black-listed numbers, operators can identify and block PBX hacked devices, as fraudsters typically cycle through multiple numbers before successfully connecting. Moreover, this proactive approach can help in identifying patterns of behavior that are indicative of larger fraud schemes, thereby enhancing overall security.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon EC2 Yes 
Amazon Web Services (AWS) Yes 
Udentify Yes 
aiReflex Yes 

Integrations

Amazon EC2 No 
Amazon Web Services (AWS) No 
Udentify No 
aiReflex No 

Pricing Details

Annual Subscription Fee
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

fraud.com

Founded

2022

Country

United Kingdom

Website

www.fraud.com/products/fcase-fraud-orchestration

Vendor Details

Company Name

TOMIA

Founded

1999

Country

United States

Website

tomiaglobal.com/real-time-anti-fraud-raf

Product Features

Fraud Detection

Access Security Management Yes 
Check Fraud Monitoring Yes 
Custom Fraud Parameters Yes 
For Banking Yes 
For Crypto No 
For Insurance Industry Yes 
For eCommerce No 
Internal Fraud Monitoring Yes 
Investigator Notes Yes 
Pattern Recognition Yes 
Transaction Approval Yes 

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

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