Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

The process of patient access serves as the foundation for the entire revenue cycle management in healthcare. By ensuring that patient information is accurate from the outset, healthcare providers can minimize errors that often lead to additional work in administrative departments. A significant portion, between 10 to 20 percent, of a healthcare system's revenue is spent on addressing denied claims, with a staggering 30 to 50 percent of these denials originating from the initial patient access phase. Transitioning to an automated, data-oriented workflow not only mitigates the risk of claim denials but also enhances patient care access, thanks to features such as round-the-clock online scheduling options. Furthermore, patient access can be refined by streamlining billing processes through real-time eligibility checks, which provide patients with precise cost estimates during registration. Additionally, enhancing registration accuracy leads to greater staff efficiency, allowing for immediate rectification of discrepancies and errors, thereby preventing expensive claim denials and the need for further administrative corrections. Ultimately, focusing on these elements not only safeguards revenue but also elevates the overall patient experience.

Description

Supa is an innovative AI-driven operations platform specifically designed for behavioral health providers, seamlessly integrating front-desk automation, ambient clinical documentation, and revenue cycle management processes. Its intelligent agents efficiently manage tasks such as eligibility verification, benefit checks, claims review and submission, payer follow-up, denial handling, and payment posting, all while working within the existing software utilized by the practice. For more intricate cases, billing specialists are available to provide expert support, and practices have the flexibility to adopt tailored workflows or opt for comprehensive revenue cycle operations. Supa is compatible with various behavioral health electronic health record (EHR) and practice management systems, enabling providers to maintain their familiar systems without disruption. The platform primarily caters to outpatient mental health environments, and its revenue cycle service fees typically range from 4% to 6% of collections, with variations depending on the specific practice. Additionally, Supa extends a complimentary, no-obligation audit of previously paid claims, serving as a valuable initial assessment tool for potential clients to gauge the effectiveness of their current processes. By offering this free audit, Supa demonstrates its commitment to helping providers optimize their revenue cycle management and improve operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ABLE Platform Yes 
ICANotes No 
SimplePractice No 
Tebra No 
Therapy iQ No 
TherapyNotes No 
Valant Behavioral Health EHR No 

Integrations

ABLE Platform No 
ICANotes Yes 
SimplePractice Yes 
Tebra Yes 
Therapy iQ Yes 
TherapyNotes Yes 
Valant Behavioral Health EHR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Outpatient mental-health RCM typically costs 4–6% of collections, depending on the practice. SUD treatment facility pricing is typically 3–8% of collections, depending on volume. Pricing scales with collections rather than clinician seats, with no license or setup charge. A free, no-commitment audit of paid claims is available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Experian Health

Founded

1994

Country

United States

Website

www.experian.com/healthcare/products/patient-access-registration

Vendor Details

Company Name

Supa

Country

United States

Website

heysupa.com

Product Features

Medical Billing

Claims Processing No 
Claims Scrubbing No 
Code & Charge Entry No 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History No 
Patient Eligibility Checks No 
Practice Management No 
Quotes/Estimates No 
Remittance Advice No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

Product Features

Medical Billing

Claims Processing No 
Claims Scrubbing No 
Code & Charge Entry No 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History No 
Patient Eligibility Checks No 
Practice Management No 
Quotes/Estimates No 
Remittance Advice No 

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

Alternatives

Benchmark PM Reviews

Benchmark PM

Benchmark Solutions

Alternatives

Tebra Reviews

Tebra

1.1 out of 5 stars
RCM Edge Reviews

RCM Edge

ISpectra Technologies Global