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Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
Description
TestDash stands out as an advanced QA dashboard that delivers immediate insights into the status and effectiveness of your test automation frameworks. This state-of-the-art tool boasts an engaging and interactive interface, making it simple to visualize test outcomes across various products, releases, and testing suites. With TestDash, QA managers receive real-time updates on test execution status, which means they do not have to wait for the entire automation suite to finish in order to evaluate progress. This functionality allows for real-time monitoring of both passing and failing test cases as they happen. In addition, senior project managers can access critical insights into broader test execution trends, including the historical changes in pass/fail ratios over time. TestDash includes features such as the ability to select specific time periods, aggregate total runs, calculate pass/fail percentages, analyze execution trends, and retrieve detailed test logs, thereby empowering teams to enhance their testing processes. By utilizing TestDash, organizations can significantly improve their quality assurance efforts and make informed decisions based on real-time data.
API Access
Has API
API Access
Has API
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Integrations
Appium
Cypress
Selenium
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com
Vendor Details
Company Name
Opcito
Founded
2015
Country
United States
Website
www.opcito.com/our-accelerators/testdash-qa-dashboard
