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Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
Description
We develop an extensive memory system for your web application along with the interactions we participate in. Our quality assurance testing agent is designed to pinpoint specific actions and goals. You can set up the tests using your personal user credentials and relevant data. Various personas supervise the agent, leading to the identification of defects that differ in severity. Our AI-driven agent analyzes situations and takes necessary actions to fulfill testing objectives. It automatically provides comments on your pull requests, delivering actionable insights. Additionally, it produces bug reports that are friendly to developers, encompassing essential details like console logs and network requests. The testing process can divert attention from developing new features and necessitate updates to the test code for even minor app modifications. Issues in production can create pressure on customer support, disrupt developers, and potentially result in the loss of customers. Relying on manual testing incurs high costs and often results in sluggish feedback cycles, which may hinder timely releases. Ultimately, an efficient testing framework is crucial for maintaining the overall health of your application and ensuring customer satisfaction.
API Access
Has API
API Access
Has API
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Integrations
ClickUp
Jira
Linear
Slack
Pricing Details
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Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com
Vendor Details
Company Name
QA.tech
Founded
2023
Country
Sweden
Website
qa.tech
Product Features
Product Features
Software Testing
Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing
