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Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
Description
Enable both technical and non-technical teams to efficiently test your LLM applications and deliver dependable products more swiftly. Speed up the LLM application development process to as little as 45 days. Foster collaboration between teams with an intuitive and user-friendly interface. Achieve complete insight into your LLM application's performance through extensive test coverage. Ottic seamlessly integrates with the tools utilized by your QA and engineering teams, requiring no additional setup. Address any real-world testing scenario and create a thorough test suite. Decompose test cases into detailed steps to identify regressions within your LLM product effectively. Eliminate the need for hardcoded prompts by creating, managing, and tracking them with ease. Strengthen collaboration in prompt engineering by bridging the divide between technical and non-technical team members. Execute tests through sampling to optimize your budget efficiently. Analyze failures to enhance the reliability of your LLM applications. Additionally, gather real-time insights into how users engage with your app to ensure continuous improvement. This proactive approach equips teams with the necessary tools and knowledge to innovate and respond to user needs swiftly.
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Free Trial
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Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
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Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
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Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com
Vendor Details
Company Name
Ottic
Country
United States
Website
ottic.ai/
