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Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
Description
MagnifAI is an innovative quality assurance platform powered by artificial intelligence that transforms the landscape of software testing workflows through the use of automation and generative AI technologies. This platform empowers teams to convert intricate testing scenarios into automated tests by directly generating test cases and automation code from specific project requirements. Utilizing agentic AI, MagnifAI crafts personalized workflows that can be executed immediately, allowing teams to customize the testing process according to their unique demands. Additionally, it significantly enhances visual testing capabilities, ensuring uniformity across various designs, layouts, and environments, while also providing seamless integration with existing test management tools and frameworks. Importantly, MagnifAI prioritizes security for sensitive data, safeguarding project documents and test plans from unauthorized access. By streamlining the overall testing process, the platform effectively reduces technical debt, optimizes testing efficiency, and boosts productivity, as it facilitates quicker creation and execution of test cases. Furthermore, MagnifAI’s innovative solution not only increases the frequency of testing but also minimizes the time spent on monotonous tasks, ultimately leading to a more efficient software development lifecycle.
API Access
Has API
API Access
Has API
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Integrations
Google Cloud Platform
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com
Vendor Details
Company Name
MagnifAI
Country
United States
Website
magnif.ai/