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Description
Evalgent serves as a platform dedicated to the testing and evaluation of AI voice agents. The common reasons for failures in production are not due to inadequate technology but stem from the fact that demonstrations typically utilize pristine audio and compliant users, which is not reflective of actual user interactions. By identifying potential failures before they can impact production, Evalgent reduces the time needed for iterations and accelerates the path to revenue for voice agents.
THE PROCESS
1. Define: establish authentic scenarios and criteria for success.
2. Run: execute tests that mimic realistic human behavior.
3. Measure: identify successful elements, failures, and operational boundaries.
4. Act: obtain clear, actionable insights for necessary adjustments or deployments.
KEY FEATURES
1. Scenarios: create and define test cases based on agent directives.
2. Caller Profiles: emulate real user behaviors, including variations in accents, speech speed, and interruption styles.
3. Metrics: utilize custom LLM-related and telemetry scoring to evaluate every interaction.
4. Evaluations: conduct structured testing campaigns that yield pass/fail outcomes along with improvement suggestions.
5. Reviews: incorporate human oversight for corrections, complete with a comprehensive audit trail.
This multifaceted approach ensures that voice agents are thoroughly vetted and ready for the complexities of real-world interactions.
Description
Heal is a cutting-edge quality assurance (QA) platform powered by artificial intelligence, crafted to streamline the development and upkeep of comprehensive end-to-end tests, thereby empowering engineering teams to achieve swift and dependable test coverage. Utilizing AI agents, Heal generates Playwright-based tests that are meticulously fine-tuned by human professionals, guaranteeing superior quality outcomes. This innovative methodology enables teams to attain up to 80% test coverage in a matter of weeks, which greatly minimizes the need for manual QA tasks. Designed to eliminate unreliable tests, Heal delivers consistent and dependable results. Additionally, the platform integrates effortlessly with Slack, allowing users to initiate requests for new tests directly within their current workflows. The human-reviewed test results ensure precision, and clients retain full ownership of the generated test code, which provides them with adaptability and prevents vendor lock-in. With Heal, engineering teams can free up around 7 hours of work per engineer each week, expediting QA cycles to a mere 10 minutes. As a result, teams can focus more on innovation and less on time-consuming testing processes.
API Access
Has API
API Access
Has API
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Integrations
Playwright
Slack
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Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Evalgent
Founded
2025
Country
India
Website
www.evalgent.com
Vendor Details
Company Name
Heal.dev
Country
United States
Website
www.heal.dev/
