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Description
Envato Elements provides an unlimited subscription model for digital resources, specifically designed for agencies, designers, marketers, and various professionals who require frequent or bulk access to items. The platform boasts a vast collection of high-quality, curated content sourced from skilled independent creators, accessible through a continuous monthly subscription. Every asset available on Envato Elements is licensed for utilization across a multitude of commercial and other projects. The library includes a variety of graphic design resources, templates, and web designs, with intentions to diversify into additional content categories soon. As a member of the Envato network, Envato Elements embodies the ethos of creativity and experimentation, offering all necessary creative resources under a single subscription. Furthermore, every asset provided is protected by a lifetime commercial license, ensuring users can engage freely in their creative pursuits without restrictions. We stand firm in our commitment to fostering creative freedom—always without strings attached.
Description
Zono Support serves as a cloud-based help desk tailored for software developers and online vendors. It consolidates various communication channels such as email, live chat, Slack, Discord, WhatsApp, Instagram, Messenger, and Telegram into a unified inbox, ensuring that responses are sent through the original channel used by customers. Additionally, marketplace connectors validate customer information and transaction history from platforms like Envato, Shopify, WordPress, Gumroad, and Lemon Squeezy, enabling agents to access relevant purchase details. Teams are empowered to create a customized help center and customer portal, implement a chat widget, manage ticket organization, and automate their workflows for enhanced efficiency. An AI-driven assistant is capable of providing responses based on authorized knowledge-base articles, pre-saved replies, and previously resolved tickets, with options for drafts, human review, escalation, and handoff. Furthermore, Zono Support offers a REST API, signed webhooks, and an MCP server to facilitate seamless integration with developers' tools and workflows. The platform's free plan encompasses essential features like email, live chat, a customer portal, and a knowledge base, while the Premium tier introduces more communication channels, additional team seats, and the AI assistant. With such comprehensive features, Zono Support is designed to enhance customer interaction and streamline support processes effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Appsero
Yes
CodeCanyon
Yes
Discord
No
Facebook Messenger
No
Firmable
Yes
GitHub
No
Gumroad
No
Harvel
Yes
Instagram
No
Lemon Squeezy
No
Integrations
Appsero
No
CodeCanyon
No
Discord
Yes
Facebook Messenger
Yes
Firmable
No
GitHub
Yes
Gumroad
Yes
Harvel
No
Instagram
Yes
Lemon Squeezy
Yes
Pricing Details
$10.75 per user per month
Free Trial
No
Free Version
No
Pricing Details
$49/month
A free plan is available. Premium is $49 per month or $490 per year for the workspace; annual billing is equivalent to 10 months. Premium includes unlimited seats and 1,000 AI replies per month.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Envato
Country
Australia
Website
elements.envato.com
Vendor Details
Company Name
Boxvibe Technologies
Founded
2025
Country
Nigeria
Website
zono.support/
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
