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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Ennov platform has its own workflow engine, which provides advanced capabilities. Ennov Training, Ennov eTMF, and Ennov RIM use workflows. They enable the organization to control the sequence of tasks and data modification, while also providing visibility throughout the organization. Functional administrators can configure workflows using a graphical interface. To ensure consistency, coherence checks are performed when you save modifications. Ennov ensures that workflows are consistent and reliable. Each Ennov workflow comes with a configurable form. Dynamic sections allow data entry to be made easier by displaying or hiding fields depending on what field values have been entered (e.g., the type of Incident). The connected user can enter free text, select values from picklists, and add additional files as needed. To complete a workflow step, an electronic signature may be required.

Description

InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Genesys Cloud CX

Integrations

Genesys Cloud CX

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$2/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ennov

Founded

1999

Country

France

Website

en.ennov.com/insider/platform/product-brief-process/

Vendor Details

Company Name

InProd Solutions Pty Ltd

Country

Australia

Website

www.inprod.io

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Product Features

Software Configuration Management (SCM)

Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation

Alternatives

Alternatives

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