Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Ennov platform has its own workflow engine, which provides advanced capabilities. Ennov Training, Ennov eTMF, and Ennov RIM use workflows. They enable the organization to control the sequence of tasks and data modification, while also providing visibility throughout the organization. Functional administrators can configure workflows using a graphical interface. To ensure consistency, coherence checks are performed when you save modifications. Ennov ensures that workflows are consistent and reliable. Each Ennov workflow comes with a configurable form. Dynamic sections allow data entry to be made easier by displaying or hiding fields depending on what field values have been entered (e.g., the type of Incident). The connected user can enter free text, select values from picklists, and add additional files as needed. To complete a workflow step, an electronic signature may be required.
Description
InProd revolutionizes software delivery methods by incorporating Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management into Genesys Cloud and Genesys Engage contact centers. The platform seamlessly integrates with Git to manage versions of your Genesys configurations and facilitates the promotion of changes across various environments while adeptly addressing environment-specific variations. Its auditing engine meticulously tracks every configuration alteration, providing comprehensive object comparisons that empower teams to swiftly identify the root causes of issues and accurately revert changes, whether it involves a single setting or the complete state of an environment. Additionally, the change automation features allow engineering teams to design tailored workflows that can trigger external testing tools, enforce governance protocols, streamline agent onboarding processes, or block unauthorized alterations. InProd serves as the essential DevOps foundation for dedicated Genesys operations teams, ensuring that they can maintain control and efficiency in their software delivery practices. With its advanced capabilities, InProd helps teams enhance collaboration and responsiveness in their operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Genesys Cloud CX
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$2/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ennov
Founded
1999
Country
France
Website
en.ennov.com/insider/platform/product-brief-process/
Vendor Details
Company Name
InProd Solutions Pty Ltd
Country
Australia
Website
www.inprod.io
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Product Features
Software Configuration Management (SCM)
Automated Cleanup
No
Branch Merging
No
Code Review
No
Concurrency Management
No
Defect Tracking
No
Flexible Branching
No
Rapid Hotfix
No
Rapid Rebuilds
No
Regulatory Compliance
No
Version Control / Management
No
Workflow / Process Automation
No