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Description
Engage Health Systems delivers an array of digital healthcare solutions aimed at enhancing patient engagement, optimizing practice operations, and facilitating communication between patients and healthcare providers through various online, mobile, and in-clinic tools. Central to their offerings is Engage Consult, a secure platform for online and video consultations that allows patients to connect with clinicians for non-urgent medical concerns, thereby helping practices effectively manage patient demand and improve accessibility. Additionally, the company offers patient arrival and check-in solutions like Engage Arrive and Engage Touch Mobile, which enable patients to check in using touchscreen kiosks or mobile devices, significantly reducing wait times at reception and allowing staff to focus on other critical tasks. Engage Call further enhances the experience by integrating with existing GP appointment systems, enabling staff to make patient calls directly within their existing workflows. Their solutions are designed to seamlessly integrate with systems like EMIS, SystmOne, and Vision, ensuring secure communication, data protection, and improved operational efficiency across primary and community care environments. By leveraging these innovative tools, healthcare providers can transform the patient experience while optimizing their operational capabilities.
Description
Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$132.77 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Engage Health
Founded
2000
Country
United Kingdom
Website
engagehealth.uk
Vendor Details
Company Name
Syllable
Country
United States
Website
syllable.ai/
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management