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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Engage Health Systems delivers an array of digital healthcare solutions aimed at enhancing patient engagement, optimizing practice operations, and facilitating communication between patients and healthcare providers through various online, mobile, and in-clinic tools. Central to their offerings is Engage Consult, a secure platform for online and video consultations that allows patients to connect with clinicians for non-urgent medical concerns, thereby helping practices effectively manage patient demand and improve accessibility. Additionally, the company offers patient arrival and check-in solutions like Engage Arrive and Engage Touch Mobile, which enable patients to check in using touchscreen kiosks or mobile devices, significantly reducing wait times at reception and allowing staff to focus on other critical tasks. Engage Call further enhances the experience by integrating with existing GP appointment systems, enabling staff to make patient calls directly within their existing workflows. Their solutions are designed to seamlessly integrate with systems like EMIS, SystmOne, and Vision, ensuring secure communication, data protection, and improved operational efficiency across primary and community care environments. By leveraging these innovative tools, healthcare providers can transform the patient experience while optimizing their operational capabilities.

Description

KeyReply’s conversational agent serves as a groundbreaking orchestrator for patient engagement, acting as a personal guide throughout the healthcare experience. Patients utilizing this innovative tool report enhanced satisfaction, increased involvement, and a stronger loyalty to their healthcare providers. There is no longer a need to compromise between scaling operations and reducing expenses, as our clients experience an impressive 17% decrease in costs while simultaneously expanding their service capacity. To ensure that your investments are resilient for the future, it's essential to place a patient engagement orchestrator at the core of your digital transformation efforts, and KeyReply is at the forefront of this movement. Consider the potential consequences if the conversational AI partner you rely on declines to implement a crucial workflow or feature; what if they face financial difficulties that lead to soaring prices or, even more alarmingly, a complete shutdown? The stability of your patient engagement strategy hinges on choosing a reliable partner that can adapt to your evolving needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$132.77 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Engage Health

Founded

2000

Country

United Kingdom

Website

engagehealth.uk

Vendor Details

Company Name

KeyReply

Founded

2014

Country

Singapore

Website

keyreply.com

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Alternatives

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