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Description
Endear functions as a comprehensive platform for retail customer relationship management and clienteling, consolidating customer information such as preferences, past orders, and engagement history to enable tailored interactions in both online and in-store settings. It includes a variety of features like automated marketing campaigns, a centralized messaging inbox that accommodates email, text, and WhatsApp, sophisticated omnichannel analytics, a tool for creating shoppable stories, and resources for appointment scheduling and follow-ups. The platform also ensures smooth integration with numerous retail systems, allowing for real-time data updates and a holistic view of customer interactions. Users have reported impressive outcomes, achieving a 136-fold return on investment, a 72% boost in average order value, and a 55% increase in order frequency after adopting Endear's solutions. Furthermore, Endear's ability to enhance customer engagement has made it an invaluable asset for retailers looking to optimize their operations.
Description
Founded in 2005 in Greece, Free FutureSoft has expanded its reach globally, delivering CRM, Clienteling, and Retail solutions across various regions including EMEA, APAC, and the Americas, as well as numerous countries such as Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, and the USA. As a software solutions provider, Free FutureSoft adheres to the highest standards in offering innovative services tailored for both private enterprises and public organizations. The company is particularly well-suited for businesses with numerous points of sale and mobile partners operating internationally, enabling them to maintain seamless alignment with diverse markets in a cost-effective, secure, and efficient manner. Their solutions facilitate the systematic recording and analysis of sales, returns, inventory levels, orders, pricing, and discounts, making operations smoother. Additionally, Free FutureSoft serves as a strategic asset for acquiring, retaining, evaluating, and categorizing customers, thus enhancing overall business performance and customer relationships. With a focus on user-friendly technology, Free FutureSoft empowers organizations to thrive in an increasingly competitive landscape.
API Access
Has API
API Access
Has API
Integrations
Microsoft Dynamics 365
Gladly
Gorgias
Heartland Retail
IBM Cloud
Infor MRM
Kustomer
Lightspeed Retail
NewStore
SAP Cloud Platform
Integrations
Microsoft Dynamics 365
Gladly
Gorgias
Heartland Retail
IBM Cloud
Infor MRM
Kustomer
Lightspeed Retail
NewStore
SAP Cloud Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Endear
Founded
2016
Country
United States
Website
endearhq.com
Vendor Details
Company Name
Free FutureSoft
Founded
2005
Country
Greece
Website
www.futuresoft.gr/
Product Features
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration