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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Advance your business to a new level of operational excellence with EnCore by Amtech. Retaining all the enhancements from our previous Imaginera system, EnCore by Amtech offers a web-based Eco-System that optimizes your operations, seamlessly integrating Amtech's core ERP with full automation capabilities through advanced controls and measurements, all the way to our Smart Factory Integrated Scheduling Solutions. This transformation will enhance your customer service, increase production, and enable your employees to perform their roles more effectively, leading to a significant boost in both revenues and profits. With the innovative web-based user interface featuring “flexible grids,” users can customize their experience with role-specific views, add links to frequently used sites, create shortcuts for vital information such as key customer data, and set up alerts to stay focused on their tasks. By empowering your team in this way, you can enhance productivity and ensure they achieve more within a condensed timeframe. Additionally, this tailored approach not only promotes efficiency but also fosters a more engaged workforce, driving overall organizational success.

Description

Encore is an innovative AI platform that transforms customer interactions into revenue streams by capturing various data points such as calls, chats, emails, CRM information, and funnel stages. Utilizing its patented Interaction Mining technology, the platform identifies revenue gaps, bottlenecks in the sales funnel, and patterns that lead to successful outcomes for top performers. The strategies derived from these insights are then translated into adaptable playbooks and AI agents capable of functioning in either assisted or fully autonomous modes. Wingman provides live coaching to human sales representatives in real time, leveraging the techniques of high achievers, while Autopilot autonomously manages complete customer journeys without human intervention. Both systems operate seamlessly across multiple channels, 24/7, and support any language. Encore's design focuses on qualifying incoming leads, converting potential customers, onboarding new clients, identifying upsell opportunities, recovering lost revenue, and re-engaging past customers. Additionally, its intelligent agents are capable of engaging with customers, qualifying their needs, and guiding them toward actionable steps, while continuously enhancing their performance by learning from each interaction. With Encore, businesses can optimize their customer engagement processes like never before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LLumin Yes 

Integrations

LLumin No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amtech Software

Founded

1981

Country

United States

Website

www.amtechsoftware.com/encoreerp

Vendor Details

Company Name

Encore AI

Country

United States

Website

www.gainencore.ai/

Product Features

Packaging

3D Modeling No 
Asset Library No 
Drafting No 
For Manufacturers No 
In-Store Visualization No 
Inventory Management No 
Palletization No 
Quotes / Estimates No 
Specification Management No 

Product Features

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