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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Advance your business to a new level of operational excellence with EnCore by Amtech. Retaining all the enhancements from our previous Imaginera system, EnCore by Amtech offers a web-based Eco-System that optimizes your operations, seamlessly integrating Amtech's core ERP with full automation capabilities through advanced controls and measurements, all the way to our Smart Factory Integrated Scheduling Solutions. This transformation will enhance your customer service, increase production, and enable your employees to perform their roles more effectively, leading to a significant boost in both revenues and profits. With the innovative web-based user interface featuring “flexible grids,” users can customize their experience with role-specific views, add links to frequently used sites, create shortcuts for vital information such as key customer data, and set up alerts to stay focused on their tasks. By empowering your team in this way, you can enhance productivity and ensure they achieve more within a condensed timeframe. Additionally, this tailored approach not only promotes efficiency but also fosters a more engaged workforce, driving overall organizational success.

Description

Encore is an innovative AI platform that transforms customer interactions into revenue streams by capturing various data points such as calls, chats, emails, CRM information, and funnel stages. Utilizing its patented Interaction Mining technology, the platform identifies revenue gaps, bottlenecks in the sales funnel, and patterns that lead to successful outcomes for top performers. The strategies derived from these insights are then translated into adaptable playbooks and AI agents capable of functioning in either assisted or fully autonomous modes. Wingman provides live coaching to human sales representatives in real time, leveraging the techniques of high achievers, while Autopilot autonomously manages complete customer journeys without human intervention. Both systems operate seamlessly across multiple channels, 24/7, and support any language. Encore's design focuses on qualifying incoming leads, converting potential customers, onboarding new clients, identifying upsell opportunities, recovering lost revenue, and re-engaging past customers. Additionally, its intelligent agents are capable of engaging with customers, qualifying their needs, and guiding them toward actionable steps, while continuously enhancing their performance by learning from each interaction. With Encore, businesses can optimize their customer engagement processes like never before.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

LLumin

Integrations

LLumin

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amtech Software

Founded

1981

Country

United States

Website

www.amtechsoftware.com/encoreerp

Vendor Details

Company Name

Encore AI

Country

United States

Website

www.gainencore.ai/

Product Features

Packaging

3D Modeling
Asset Library
Drafting
For Manufacturers
In-Store Visualization
Inventory Management
Palletization
Quotes / Estimates
Specification Management

Product Features

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