Average Ratings 42 Ratings
Average Ratings 0 Ratings
Description
Our online training (via our LXP or xAPI to your LMS) provides online training employees actually appreciate plus skills assessments and risk benchmarking.
Compliance courses for Preventing Workplace Harassment, Cybersecurity, Global Data Privacy, AI Governance, and more. Content is written by lawyers with decades of expertise preventing workplace harassment & motivating business compliance. Our flagship anti-harassment courses meet all relevant laws (CA, NY, IL, UK, AUS, CAN, IND, MEX, etc.) Emtrain courses include binge-worthy workplace video, interactive scenarios, skill building techniques, reflection questions, completion certificates, and litigation-ready reports.
100+ microlessons for continued learning OR to remediate disrespectful or non-compliant behaviors.
Clients include Cisco, Degreed, Genentech, Glassdoor, Google, Instacart, NPR, Whirlpool.
Partners: Workday Cloud Connect; Udemy Business; Ninjio
Don't just check the compliance box. Your co-workers deserve more!
Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
API Access
Has API
API Access
Has API
Integrations
BambooHR
Darwinbox
Dayforce
Google
HiBob
Lever
Microsoft Entra
Microsoft Entra ID
Namely
Okta
Integrations
BambooHR
Darwinbox
Dayforce
Google
HiBob
Lever
Microsoft Entra
Microsoft Entra ID
Namely
Okta
Pricing Details
$50/user/year
Free Trial
Free Version
Pricing Details
$2990.00/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Emtrain
Founded
2006
Country
United States
Website
www.emtrain.com
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Product Features
Compliance Training
Multiple Locations / Departments
Online / Self-Paced
Anti-Bribery Training
Certification Management
Conflicts of Interest Training
Content Builder
Customer Service Standards
Customizable Branding
Diversity Training
Fair Disclosure
Federal / State Regulation Compliance
Gamification
Harassment / Discrimination Training
Industry-Specific Courses
Instructor-Led Training
Interactive Quizzes
Progress Tracking
Reporting / Analytics
Role-Specific Versions
Security / Privacy Training
Text / Email Reminders
Workplace Safety
Diversity Training
Completion Certificates
Customizable Branding
Customizable Training Courses
Interactive Quizzes
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Text / Email Reminders
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Sexual Harassment Training
Completion Certificates
Customizable Branding
Federal / State Regulation Compliance
Industry-Specific Courses
Interactive Quizzes
Multiple Locations / Departments
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Role-Specific Versions
Text / Email Reminders
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Product Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
