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Description
Emergence Orchestrator functions as an independent meta-agent that manages and synchronizes the interactions of AI agents within enterprise systems. This innovative tool allows various autonomous agents to collaborate effortlessly, handling complex workflows that involve both contemporary and legacy software systems. By utilizing the Orchestrator, businesses can efficiently oversee and coordinate numerous autonomous agents in real-time across a multitude of sectors, enabling applications such as supply chain optimization, quality assurance testing, research analysis, and travel logistics. It effectively manages essential tasks including workflow organization, compliance adherence, data protection, and system integration, allowing teams to concentrate on higher-level strategic objectives. Among its notable features are dynamic workflow orchestration, efficient task assignment, direct agent-to-agent communication, an extensive agent registry that maintains a catalog of agents, a specialized skills library that enhances task performance, and flexible compliance frameworks tailored to specific needs. Additionally, this tool significantly reduces operational overhead, enhancing overall productivity within enterprises.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
API Access
Has API
Integrations
Amadeus Code
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Claude
Confluence
Facebook Messenger
GPT-4
Gemini
Google Drive
Jira
Integrations
Amadeus Code
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Claude
Confluence
Facebook Messenger
GPT-4
Gemini
Google Drive
Jira
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Emergence
Founded
2018
Country
United States
Website
www.emergence.ai/orchestrator
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html