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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Emergence Orchestrator functions as an independent meta-agent that manages and synchronizes the interactions of AI agents within enterprise systems. This innovative tool allows various autonomous agents to collaborate effortlessly, handling complex workflows that involve both contemporary and legacy software systems. By utilizing the Orchestrator, businesses can efficiently oversee and coordinate numerous autonomous agents in real-time across a multitude of sectors, enabling applications such as supply chain optimization, quality assurance testing, research analysis, and travel logistics. It effectively manages essential tasks including workflow organization, compliance adherence, data protection, and system integration, allowing teams to concentrate on higher-level strategic objectives. Among its notable features are dynamic workflow orchestration, efficient task assignment, direct agent-to-agent communication, an extensive agent registry that maintains a catalog of agents, a specialized skills library that enhances task performance, and flexible compliance frameworks tailored to specific needs. Additionally, this tool significantly reduces operational overhead, enhancing overall productivity within enterprises.

Description

The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amadeus Code
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Claude
Confluence
Facebook Messenger
GPT-4
Gemini
Google Drive
Jira
Swagger
Webex Contact Center
WhatsApp

Integrations

Amadeus Code
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Claude
Confluence
Facebook Messenger
GPT-4
Gemini
Google Drive
Jira
Swagger
Webex Contact Center
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Emergence

Founded

2018

Country

United States

Website

www.emergence.ai/orchestrator

Vendor Details

Company Name

Webex

Founded

1995

Country

United States

Website

www.webex.ai/ai-agent.html

Product Features

Product Features

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Alternatives

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