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Description
Ellipsis Health has developed an innovative care management platform powered by AI, featuring its virtual assistant, Sage, which aims to streamline and improve patient engagement through voice interactions that prioritize emotional intelligence while seamlessly fitting into existing clinical processes. Sage is capable of conducting completely autonomous phone conversations in multiple languages with patients, managing various tasks like enrolling in programs, verifying eligibility, checking copays, and responding to inquiries, in addition to carrying out assessments such as health risk evaluations, follow-up communications after discharge, satisfaction surveys, and tracking outcomes. This platform enhances clinical operations by facilitating care coordination, monitoring treatment adherence, and performing check-ins before and after discharges, thus aiding healthcare providers in ensuring uninterrupted care and boosting quality metrics. At the core of this system is an "empathy engine," which evaluates vocal biomarkers—such as tone, pace, and speech patterns—to identify emotional and mental health indicators, thereby providing valuable insights into patient wellbeing. Through these advanced capabilities, Sage not only assists in operational efficiency but also fosters a deeper connection between patients and healthcare practitioners, ultimately contributing to better health outcomes.
Description
Interlace Health has successfully cut overhead expenses by millions of dollars each year for over 1,100 healthcare organizations across the country, all by streamlining their processes. These healthcare providers benefit from the efficiencies and cost savings offered by Interlace Health without incurring the costs or disruptions typically associated with switching to a new EHR or implementing new software. The solution is crafted for smooth integration and customization with the systems they already have in place. Patients can conveniently fill out forms, submit insurance details, and pay co-pays from the comfort of their homes using their own devices before their appointments. Alternatively, they can complete these tasks on-site in a significantly shorter amount of time. What was once a tedious and frustrating experience for both patients and staff has now been transformed into a straightforward and efficient process for everyone involved. With this system, staff are relieved from the burden of collecting payments, and patients are spared any unexpected charges. The Patient Intake Solution proactively addresses co-pays and outstanding balances, enabling patients to settle their bills prior to their arrival. This innovative approach not only enhances patient satisfaction but also streamlines operational workflows for healthcare organizations.
API Access
Has API
API Access
Has API
Integrations
Juno EHR
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ellipsis Health
Founded
2017
Country
United States
Website
ellipsishealth.com
Vendor Details
Company Name
Interlace Health
Founded
1992
Country
United States
Website
interlacehealth.com
Product Features
Product Features
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control