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Description
Top laboratories around the globe rely on the comprehensive software and hardware solutions offered by Elemental Machines to establish a connection between their current equipment and the cloud, allowing them to consolidate a wealth of data onto a single dashboard or integrate it with their preferred systems through APIs. By partnering with Elemental Machines, laboratories gain the ability to monitor their assets in real-time and receive immediate alerts, ensuring they can track every component from any location at any moment. This innovative approach allows for the aggregation of data from various assets into one IoT platform, facilitating real-time oversight, data-driven decision-making, and smooth compatibility with pre-existing systems. Additionally, the implementation of autonomous quality checkpoints at critical stages of the manufacturing or research processes helps minimize waste and alleviate regulatory pressures. As laboratory teams gradually return to their workspaces, our complimentary tool offers lab managers the necessary flexibility to efficiently schedule asset usage and set their teams up for optimal performance. Users can easily arrange for regular maintenance and keep stakeholders informed about any planned asset downtime, thus enhancing operational efficiency. This holistic approach not only streamlines lab management but also cultivates an environment where innovation can thrive.
Description
Ticketly is the world’s first AI-native ticketing platform built to deliver dramatic productivity gains for support teams. It centralizes complaints from multiple channels like email and WhatsApp into one unified ticketing system. Ticketly’s AI automatically creates tickets, recommends solutions, and expands the knowledge base with every interaction. Intelligent workflows handle routing, SLA tracking, and escalation without manual effort. Predictive analytics and real-time dashboards give managers complete operational visibility. The platform includes an inbuilt chat system to streamline collaboration and reduce reliance on external tools. Asset management and CMDB features help teams understand dependencies and potential impact. Multi-workspace management allows teams and departments to operate independently while maintaining centralized control. Secure API integrations enable real-time automation with servers and third-party tools. Ticketly helps organizations reduce costs while improving service quality.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
SciSure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$69/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Elemental Machines
Founded
2015
Country
United States
Website
elementalmachines.com
Vendor Details
Company Name
Ticketly.Support
Founded
2025
Country
India
Website
ticketly.support/
Product Features
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal