Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Low-Code Platform for Customer Service & Back Office. Simple Journeys. Complex Journeys. All the rest. Low-Code Platform for Customer Service & Back Office Simple journeys. Complex Journeys. All the rest. AppBase Customer Service is a dynamic platform that allows you to manage your customer 360 and case management. It can handle more than simple ticketing. AppBase Email Support Desk will manage all your customer emails. AppBase treats all your emails as cases, allowing seamless organization and collaboration.
Description
Empower your team with Tyler’s low-code application development platform designed for case management, which is driven by Entellitrak. Government operations at all levels necessitate the gathering, monitoring, and dissemination of data, yet each agency or department has its own distinct methods. Our Case Management Development Platform enables you to create and implement tailored case management and business process management applications that align precisely with your unique procedures and requirements. It emphasizes a data-first strategy, ensuring that essential information is prioritized for capture. By providing a unified environment for both business and IT teams, it streamlines the development process. The platform adapts to your specific workflows via fully customizable Application Accelerators or Agile development methodologies. Its open architecture offers exceptional flexibility and platform independence. You can also choose from a range of secure hosting options to meet your deployment needs. Additionally, the platform enhances its capabilities with seamlessly integrated modules for mobility and file management, ensuring that your case management solutions are comprehensive and effective. Ultimately, this platform not only addresses the current demands but also anticipates future needs in the evolving landscape of government operations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Eccentex
Founded
2007
Country
United States
Website
www.eccentex.com
Vendor Details
Company Name
Tyler Technologies
Founded
1980
Country
United States
Website
www.tylertech.com/products/case-management-development-platform
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Low-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No