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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Edge Computing allows for data processing to occur closer to its source, effectively at the network's edge. By doing so, it minimizes the communication bandwidth required between sensors and centralized data centers, as analytics and insights are generated locally. The IoT service gateway model, which utilizes robust enterprise software stacks and operates as a controller and aggregator at the edge of IoT systems, serves as an ideal basis for implementing Edge Computing solutions. Eurotech’s Everyware Software Framework (ESF) stands out as a commercial, enterprise-ready variant of Eclipse Kura, an open-source platform designed for Edge Computing in IoT gateways. Supported and distributed by Eurotech, ESF enriches Eclipse Kura with sophisticated features that enhance security, diagnostics, provisioning, remote access, and seamless integration with Everyware Cloud, Eurotech's IoT Integration Platform. Consequently, this approach not only strengthens the capabilities of IoT deployments but also fosters greater efficiency in data handling.

Description

Eclipse AI serves as an easily integrated AI solution designed to identify risk factors associated with customer attrition. By enabling users to input voice-of-customer data from various sources such as surveys, reviews, chat logs, and phone conversations, Eclipse AI analyzes this information. It subsequently produces actionable strategies aimed at mitigating the risks of customer churn, leveraging both the analyzed data and established industry best practices. This innovative tool not only helps in retaining customers but also enhances overall customer satisfaction through targeted interventions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eclipse Kura

Website

esf.eurotech.com/v5.0.0/docs/edge-computing-platform

Vendor Details

Company Name

Eclipse AI

Country

Australia

Website

eclipse-ai.com

Product Features

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

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