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Description
Edge Computing allows for data processing to occur closer to its source, effectively at the network's edge. By doing so, it minimizes the communication bandwidth required between sensors and centralized data centers, as analytics and insights are generated locally. The IoT service gateway model, which utilizes robust enterprise software stacks and operates as a controller and aggregator at the edge of IoT systems, serves as an ideal basis for implementing Edge Computing solutions. Eurotech’s Everyware Software Framework (ESF) stands out as a commercial, enterprise-ready variant of Eclipse Kura, an open-source platform designed for Edge Computing in IoT gateways. Supported and distributed by Eurotech, ESF enriches Eclipse Kura with sophisticated features that enhance security, diagnostics, provisioning, remote access, and seamless integration with Everyware Cloud, Eurotech's IoT Integration Platform. Consequently, this approach not only strengthens the capabilities of IoT deployments but also fosters greater efficiency in data handling.
Description
Eclipse AI serves as an easily integrated AI solution designed to identify risk factors associated with customer attrition. By enabling users to input voice-of-customer data from various sources such as surveys, reviews, chat logs, and phone conversations, Eclipse AI analyzes this information. It subsequently produces actionable strategies aimed at mitigating the risks of customer churn, leveraging both the analyzed data and established industry best practices. This innovative tool not only helps in retaining customers but also enhances overall customer satisfaction through targeted interventions.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Eclipse Kura
Website
esf.eurotech.com/v5.0.0/docs/edge-computing-platform
Vendor Details
Company Name
Eclipse AI
Country
Australia
Website
eclipse-ai.com
Product Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis