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Average Ratings 0 Ratings

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ease
features
design
support

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Description

EPROLO is an innovative dropshipping supplier and a completely free platform aimed at supporting e-commerce entrepreneurs in their journey. We simplify every aspect of your dropshipping operations by managing everything from worldwide product sourcing and inventory control to efficient order processing. Our platform integrates seamlessly with major e-commerce platforms such as Shopify, WooCommerce, Wix, Amazon, eBay, Etsy, TikTok Shop, AliExpress, Shoplazza, and SHOPLINE. The setup process is incredibly straightforward—just plug it in and you're ready to go. If you require tailored solutions, EPROLO's API is available to assist. Our offerings are further enhanced by premium branding features, enabling you to create a unique and scalable brand identity. With a trusted community exceeding 1.6 million dropshippers worldwide, EPROLO equips you with all the vital tools necessary to thrive and succeed in today’s fiercely competitive online marketplaces. By choosing EPROLO, you are taking a significant step toward establishing a successful e-commerce venture.

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
AliExpress Yes 
BigCommerce No 
Cdiscount No 
Etsy Yes 
Gmail No 
Linnworks No 
SHOPLINE Yes 
Shoplazza Yes 
TikTok Shop Yes 
Wix Yes 

Integrations

Amazon Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
AliExpress No 
BigCommerce Yes 
Cdiscount Yes 
Etsy No 
Gmail Yes 
Linnworks Yes 
SHOPLINE No 
Shoplazza No 
TikTok Shop No 
Wix No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

$33 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EPROLO

Founded

2015

Country

China

Website

eprolo.com

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Product Features

Dropshipping

Analytics / Reporting No 
Customer Service Management No 
Order Management Yes 
Price Optimization No 
Product Information Management (PIM) Yes 
Shipment Tracking Yes 
Sourcing Management Yes 
Supplier Management No 
eCommerce Integration Yes 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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