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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EPIC delivers a range of short-term consumer lending software solutions tailored for smaller loan amounts. The Installment Loans feature presents a complete amortization alternative for short-term lenders, enabling consumers to make consistent payments throughout the loan duration. EPIC accommodates both tribal and state-model lending practices, including Texas CSO/CAB. Moreover, Installment Loans facilitate the exploration of various payment options with borrowers to identify the most suitable choice. Users can establish their own internal guidelines and configure an underwriting waterfall, empowering lenders with tools to effectively manage the lead intake process. Nevertheless, some technologically proficient lenders are seeking a competitive advantage, and EPIC provides that through its EDGe (External Decisioning Gateway), which offers a robust and adaptable way to incorporate external decision-making into the standard EPIC underwriting process. This innovative feature enhances the overall lending experience, ensuring that lenders can meet diverse borrower needs more efficiently.

Description

Loandock serves as an AI-driven platform designed for mortgage processing, catering to independent mortgage banks, brokers, and loan officers who manage their own files. Its intelligent assistant, Clara, seamlessly integrates with clients' existing loan origination systems and lender portals to compile loan packages, gather and verify necessary documents, pre-underwrite files, submit them to lenders, and handle any conditions that may arise. Clara proactively communicates with borrowers and third parties, which include title companies, insurance providers, employers, homeowners associations, servicers, and payoff entities, via text and email. She meticulously checks the submitted documents against each specific requirement, prompts for corrections if details are missing, and organizes materials according to the relevant conditions. Any inquiries that necessitate human judgment are directed to the client’s processing team, while the authority for credit decisions and final clearance of conditions rests with lender underwriters. Additionally, processors have the flexibility to interact with Clara through various platforms such as Slack, Microsoft Teams, email, text, or directly through the Loandock dashboard, thereby enhancing their operational efficiency. This multifaceted support ensures a streamlined mortgage processing experience for all users involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ARIVE No 
Encompass No 
Flinks Yes 
LendingPad No 
Microsoft Teams No 
Slack No 

Integrations

ARIVE Yes 
Encompass Yes 
Flinks No 
LendingPad Yes 
Microsoft Teams Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EPIC Loan Systems

Founded

2010

Country

United States

Website

epicloansystems.com

Vendor Details

Company Name

Loandock

Website

www.loandock.com

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans Yes 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans No 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

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