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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Drupal Wiki serves as a robust, out-of-the-box enterprise knowledge management solution and intranet system, aimed at assisting organizations in consolidating information and enhancing team collaboration. It is essential to note that Drupal Wiki operates as a completely separate software entity, having no affiliation with the Drupal Content Management System (CMS). This means it is not merely a module, plugin, or extension of the Drupal CMS, and it also does not share similar applications or technical intricacies. Rather, Drupal Wiki stands alone as a specialized business tool crafted specifically for the purposes of internal documentation, quality management, and compliance oversight. Users find it easy to navigate, as it eliminates the need for any technical configuration or coding expertise. Equipped with features like intuitive rich-text editing, visual workflow tools, advanced search functions, and robust security measures, Drupal Wiki empowers businesses with a comprehensive and user-friendly platform that facilitates the effortless and efficient management of their organizational knowledge. As organizations increasingly prioritize effective knowledge sharing, tools like Drupal Wiki become indispensable for fostering a culture of collaboration and information accessibility.

Description

K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

75€ for 25 Users
Free Trial
Free Version

Pricing Details

$16 per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KontextWork GbR

Country

Germany

Website

drupal-wiki.com

Vendor Details

Company Name

Ridgehead Software

Founded

2006

Country

United States

Website

www.ridgehead.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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