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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.

Description

Servicebay is an innovative cloud-based job management platform designed specifically for sole traders and small teams in the field service industry, including those in trades, repairs, and cleaning sectors. This comprehensive solution consolidates customer data, job creation, scheduling, team assignments, and updates into a user-friendly web application, complemented by mobile apps for both iOS and Android devices. Depending on the subscription plan selected, users can also generate quotes and invoices, facilitate online payments, oversee inventory management, utilize customizable forms and checklists, access business performance reports, and synchronize their accounting data with popular platforms like Xero or QuickBooks Online. Catering to service-oriented businesses across various sectors, the software also features an API and Model Context Protocol for tailored integrations and advanced AI functionalities. Both Basic and Pro plans are available on a per-seat basis, and users can experience the full suite of Pro features through a complimentary 30-day trial period, allowing them to explore its capabilities without immediate commitment. Overall, Servicebay aims to streamline operations and enhance efficiency for small service businesses.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

QuickBooks Online Yes 
Xero Yes 
ChatGPT No 
Claude No 
Cursor No 
Model Context Protocol (MCP) No 
Stripe No 
Visual Studio Code No 

Integrations

QuickBooks Online Yes 
Xero Yes 
ChatGPT Yes 
Claude Yes 
Cursor Yes 
Model Context Protocol (MCP) Yes 
Stripe Yes 
Visual Studio Code Yes 

Pricing Details

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial Yes 
Free Version Yes 

Pricing Details

$9/seat/month
Basic is $9/seat/month with annual billing or $12/seat/month with monthly billing. Pro is $29/seat/month with annual billing or $36/seat/month with monthly billing. Prices are in USD. The 30-day free trial includes full Pro access and does not require a credit card.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dougal

Founded

2017

Country

Australia

Website

dougal.app

Vendor Details

Company Name

Servicebay

Founded

2023

Country

Australia

Website

servicebay.io

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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