Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.
Description
Servicebay is an innovative cloud-based job management platform designed specifically for sole traders and small teams in the field service industry, including those in trades, repairs, and cleaning sectors. This comprehensive solution consolidates customer data, job creation, scheduling, team assignments, and updates into a user-friendly web application, complemented by mobile apps for both iOS and Android devices. Depending on the subscription plan selected, users can also generate quotes and invoices, facilitate online payments, oversee inventory management, utilize customizable forms and checklists, access business performance reports, and synchronize their accounting data with popular platforms like Xero or QuickBooks Online. Catering to service-oriented businesses across various sectors, the software also features an API and Model Context Protocol for tailored integrations and advanced AI functionalities. Both Basic and Pro plans are available on a per-seat basis, and users can experience the full suite of Pro features through a complimentary 30-day trial period, allowing them to explore its capabilities without immediate commitment. Overall, Servicebay aims to streamline operations and enhance efficiency for small service businesses.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
QuickBooks Online
Yes
Xero
Yes
ChatGPT
No
Claude
No
Cursor
No
Model Context Protocol (MCP)
No
Stripe
No
Visual Studio Code
No
Integrations
QuickBooks Online
Yes
Xero
Yes
ChatGPT
Yes
Claude
Yes
Cursor
Yes
Model Context Protocol (MCP)
Yes
Stripe
Yes
Visual Studio Code
Yes
Pricing Details
$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial
Yes
Free Version
Yes
Pricing Details
$9/seat/month
Basic is $9/seat/month with annual billing or $12/seat/month with monthly billing. Pro is $29/seat/month with annual billing or $36/seat/month with monthly billing. Prices are in USD. The 30-day free trial includes full Pro access and does not require a credit card.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dougal
Founded
2017
Country
Australia
Website
dougal.app
Vendor Details
Company Name
Servicebay
Founded
2023
Country
Australia
Website
servicebay.io
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No