Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.
Description
The 'My Work Scheduler' is an innovative cloud-based application crafted to streamline the organization and improvement of customer service tasks, featuring a variety of tools like a user-friendly drag and drop calendar, integration with Google Maps for location validation, the capability to set up recurring job orders, invoice generation, conversion of work orders into invoices, tracking of invoice payments, tailored reporting, as well as communication via text and email, alongside email marketing campaigns, and additional functionalities. Administrators have the ability to allocate work assignments to all personnel through the intuitive calendar interface, allowing for flexibility to reassign daily schedules among workers or to adjust an employee's workload in response to emergencies, vacations, appointments, or other unforeseen circumstances. Additionally, it offers the functionality to create customer work orders and effectively assign them to team members using the work scheduler calendar, ensuring a smooth operation. This level of organization aids in maintaining productivity and enhancing customer service experiences.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Xero
No
Pricing Details
$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial
Yes
Free Version
Yes
Pricing Details
$9.98 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dougal
Founded
2017
Country
Australia
Website
dougal.app
Vendor Details
Company Name
Webcom Innovations
Founded
2015
Country
Canada
Website
myworkscheduler.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
Yes
Automated Scheduling
No
Calendar Management
Yes
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
No
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
No
Online Scheduling
Yes
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
Yes
Room Booking Management
Yes