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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.

Description

Eliminate miscommunication and the hassle of returning to the office for forgotten documents with Fieldwork's comprehensive tools, including calendars, task management, and notes. Your entire team, from business owners to administrative staff and technicians, can access essential information at any time via a PC, tablet, or smartphone, ensuring everyone stays aligned. Fieldwork takes care of tedious tasks, allowing you to prioritize building strong relationships with your clients and expanding your business. Our user-friendly CRM simplifies the process of creating customer profiles, scheduling both recurring and one-time appointments, sending reminders, and generating invoices. For quick insights, our intuitive dashboard and reporting features offer valuable data at your fingertips. Plus, with Fieldwork, your customers will find it easy and convenient to make payments, as our system tracks invoices and facilitates transactions through the mobile app, via phone, or through their own customer portal. This streamlined approach not only enhances productivity but also fosters a better overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
PayPal No 
QuickBooks Online Advanced No 
Stripe No 
Xero Yes 

Integrations

QuickBooks Online Yes 
PayPal Yes 
QuickBooks Online Advanced Yes 
Stripe Yes 
Xero No 

Pricing Details

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial Yes 
Free Version Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dougal

Founded

2017

Country

Australia

Website

dougal.app

Vendor Details

Company Name

Anstar Products

Country

United States

Website

www.fieldworkhq.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Pest Control

Billing & Invoicing Yes 
Customer Service History Yes 
Dispatch Management Yes 
Fleet Management Yes 
Inventory Control No 
Mobile Access Yes 
Pest Activity Tracking Yes 
Pesticide Usage Tracking Yes 
Property Layouts Yes 
Quotes / Estimates Yes 
Scheduling Yes 

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