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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.

Description

By utilizing groundbreaking artificial intelligence and machine learning technologies, FYLD alleviates numerous challenges faced by fieldworkers while prioritizing their safety. The platform seamlessly transforms video, photo, audio, and text inputs into comprehensive video risk assessments, thereby eradicating the tediousness of paperwork and ensuring that critical information is not solely reliant on memory, which could jeopardize safety. Instead of waiting for managerial visits, field workers can instantly communicate site conditions, allowing managers to assess these remotely, approve risk assessments, and recommend necessary precautions, facilitating a swift start to work. Furthermore, FYLD simplifies the process for field workers to document their daily activities, rapidly report any on-site concerns, and communicate these issues with their managers. This efficiency dramatically reduces the time that would typically be spent on emails or phone calls, thereby enhancing productivity and focus on the task at hand. Ultimately, FYLD empowers fieldworkers by providing them with the tools they need to operate safely and efficiently in dynamic environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Xero Yes 

Integrations

QuickBooks Online No 
Xero No 

Pricing Details

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dougal

Founded

2017

Country

Australia

Website

dougal.app

Vendor Details

Company Name

FYLD

Country

United Kingdom

Website

www.fyld.ai/use-cases/field-workers/

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

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