Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dougal serves as a comprehensive job scheduling and field-work management tool tailored for trade and service industries. It supports coordinators and field personnel in efficiently managing customer interactions, job assignments, visit schedules, calendars, and follow-up tasks. Each job is meticulously documented with a chronological array of notes, photographs, activity logs, and billing references, enabling teams to assess past efforts and plan subsequent actions. Field personnel can effortlessly access their designated visits, contribute notes and images, track their time, and retrieve job details on-the-go. Meanwhile, office staff can oversee and organize work schedules, create timesheets, handle quotes and invoices, while also importing data from compatible accounting and contact management systems. Designed with sole traders and teams in mind, Dougal caters to sectors like plumbing, electrical, HVAC, maintenance, installation, and inspection, among others, that require workers to visit client locations. Ultimately, Dougal serves to unify field operations and streamline job documentation within a singular platform, enhancing overall efficiency and communication among team members.
Description
By utilizing groundbreaking artificial intelligence and machine learning technologies, FYLD alleviates numerous challenges faced by fieldworkers while prioritizing their safety. The platform seamlessly transforms video, photo, audio, and text inputs into comprehensive video risk assessments, thereby eradicating the tediousness of paperwork and ensuring that critical information is not solely reliant on memory, which could jeopardize safety. Instead of waiting for managerial visits, field workers can instantly communicate site conditions, allowing managers to assess these remotely, approve risk assessments, and recommend necessary precautions, facilitating a swift start to work. Furthermore, FYLD simplifies the process for field workers to document their daily activities, rapidly report any on-site concerns, and communicate these issues with their managers. This efficiency dramatically reduces the time that would typically be spent on emails or phone calls, thereby enhancing productivity and focus on the task at hand. Ultimately, FYLD empowers fieldworkers by providing them with the tools they need to operate safely and efficiently in dynamic environments.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Xero
No
Pricing Details
$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Trial
Yes
Free Version
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dougal
Founded
2017
Country
Australia
Website
dougal.app
Vendor Details
Company Name
FYLD
Country
United Kingdom
Website
www.fyld.ai/use-cases/field-workers/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No