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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Omnichannel retail CRM enhances brand interactions with consumers across both physical and online platforms through data-informed marketing strategies. Established in the thriving startup ecosystem of San Pedro Valley, our B2B technology firm has been transforming brand-consumer relationships since 2008. Our innovative platform empowers brands to manage their customer relationships more effectively by unifying all sales channels, whether in-store or online, providing a comprehensive view of each consumer's shopping journey. This integration allows brands to leverage demographic and behavioral insights for targeted messaging, ensuring impactful communication across various channels including email, SMS, mobile push notifications, browser alerts, Facebook custom audiences, and direct sales interactions. By adopting this approach, brands can significantly enhance their engagement and drive sales, ultimately leading to a more loyal customer base.

Description

Your online store is connected to over 50 POS fields, allowing for the uploading of product details while simultaneously downloading order and customer information into your Point-of-Sale system. Octopus facilitates a smooth integration between your physical and digital retail environments, ensuring that inventory levels are accurately reflected across all sales channels through its two-way integration, thereby preventing overselling. Furthermore, stock and pricing updates in the POS are automatically synchronized with your eCommerce platform at regular intervals. In addition, orders placed online are seamlessly downloaded into the POS, where receipts are generated automatically. Octopus adopts a multichannel sales strategy, enhancing the shopping experience for customers, whether they are purchasing online via desktop or mobile, over the phone, or in a traditional store. With nearly every retail establishment operating as a multichannel business today, integrating a POS system with your online store and marketplaces is now more essential than ever for streamlined operations. This ensures that businesses can effectively manage their sales across diverse platforms, ultimately leading to improved customer satisfaction and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Cloud Security Command Center

Integrations

Google Cloud Security Command Center

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dito

Country

Brazil

Website

www.dito.com.br/

Vendor Details

Company Name

Omnichannel Commerce

Founded

2014

Country

United States

Website

www.omnichannelcommerce.biz

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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